Q: How to get Mac mini to recognize scanner function of Canon Pixma MX310? I downloaded drivers for both printer and scanner function from Canon website. The printer function is working. How to get Mac to recognize scanner.

Mac mini with OS X 10.8.5 operates Canon Pixma MX310 fine in printer mode, but will not recognize scanner function. I downloaded both printer and scanner drivers from Canon website. How to get computer to recognize the scanner? Carolyn

Mac mini, OS X Mountain Lion (10.8.5)

Posted on May 6, 2015 7:23 PM

I have this question too

Q: How to get Mac mini to recognize scanner function of Canon Pixma MX310? I downloaded drivers for both printer and scanner fu ... more

All replies

Helpful answers

by lllaass,

lllaass May 7, 2015 2:25 AM in response to carolynfromcovington
Level 10 (188,027 points)

Desktops

May 7, 2015 2:25 AM in response to carolynfromcovington

Maybe this will help
Yosemite and Canon MX310 scanner are incompatible
Reply options

Link to this post

by carolynfromcovington,

carolynfromcovington May 9, 2015 11:36 AM in response to lllaass
Level 1 (0 points)

May 9, 2015 11:36 AM in response to lllaass

I don't have Yosemite. I have Mountain Lion OS X 10.8.5. If the printer function works, I don't see why the scan function shouldn't work.
Reply options

Link to this post

by lllaass,

lllaass May 9, 2015 1:04 PM in response to carolynfromcovington
Level 10 (188,027 points)

Desktops

May 9, 2015 1:04 PM in response to carolynfromcovington

Try this driver
http://support-au.canon.com.au/contents/AU/EN/0100439401.html
Reply options

Link to this post

by den.thed,

den.thed May 9, 2015 1:29 PM in response to carolynfromcovington
Level 7 (27,410 points)

May 9, 2015 1:29 PM in response to carolynfromcovington

Have you tried using the OS X Image Capture in your Applications folder, instead of the Canon scan-ware...?

check out > https://support.apple.com/en-us/HT204790
and > http://www.macworld.com/article/1143001/imagecapture_tricks.html
Reply options

Link to this post

Q: How to get Mac mini to recognize scanner function of Canon Pixma MX310? I downloaded drivers for both printer and scanner function from Canon website. The printer function is working. How to get Mac to recognize scanner.

All replies Helpful answers

by lllaass,

by carolynfromcovington,

by lllaass,

by den.thed,

All replies

Helpful answers