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May 11, 2015 1:39 PM in response to ehsan alqariby mario49,Hello ehsan alqari,
After reviewing your post, it sounds like you want to change the region but are not able to because you have a balance remaining. I would recommend that you read this article, it may be able to help the issue.
Store credit balance
You must spend your balance before you can change stores.
If your store credit is less than the cost of a single item on the iTunes Store, App Store, iBooks Store, or Mac App Store, you can add a credit card to your account. When you buy an item, you will use the remaining store credit and charge the remainder of the purchase to your credit card.
If you don't have a credit card, contact iTunes Store support.
Thanks for using Apple Support Communities.
Have a nice day,
Mario

