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Helpful answers
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by Linc Davis,Apr 21, 2015 7:58 PM in response to Googleperplexed
Linc Davis
Apr 21, 2015 7:58 PM
in response to Googleperplexed
Level 10 (208,000 points)
ApplicationsLaunch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad and start typing the name.
The title of the Console window should be All Messages. If it isn't, select
SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar at the top of the screen.
Click the Clear Display icon in the toolbar. Then take an action that isn't working the way you expect. Select any lines that appear in the Console window. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
The log contains a vast amount of information, almost all of which is irrelevant to solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
Some private information, such as your name or email address, may appear in the log. Anonymize before posting.
When you post the log extract, you might see an error message on the web page: "You have included content in your post that is not permitted," or "The message contains invalid characters." That's a bug in the forum software. Please post the text on Pastebin, then post a link here to the page you created.
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Apr 23, 2015 1:38 PM in response to Googleperplexedby K Shaffer,Could you identify the MacBook build model year and series with accuracy, please?
Since there is a new MacBook model, and also vintage 2006 to 2010 models, plus
various builds of MacBook Pro and Air models it does help to see if you may be in
a hardware status where resetting the SMC may help. Or to check the hardware via
an included test or diagnostic, since that is a matter that could have been tested at
an Apple Store with Genius. A new system installation won't help if the HDD is too full.
Or if the computer is starved for RAM, or if you have re-installed third-party antivirus
or some other scanning software that keeps the processor busy; or adware/malware.
Should you reply to Linc's request for information, he may be able to offer further tests
to find the cause of the problem. Otherwise, it could be one of several things.
If you do not have a new MacBook, then the hosts could relocate this thread to an
appropriate ASC discussion area so it would be relevant to later readers...
Good luck & happy computing!
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Apr 23, 2015 5:30 PM in response to K Shafferby Googleperplexed,Did I post in an area for new Macbooks only?
I have a MacBook (13-inch, Aluminum, Late 2008)
Processor: 2.4 GHz Intel Core 2 Duo
Memory: 4 GB 1333 MHz DDR3
If the Apple Tech does not get back to me soon I plan to take up Linc's kind offer...
Thank you,
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Apr 24, 2015 12:34 PM in response to Googleperplexedby K Shaffer,The top item in the ASC Notebooks section shows the new MacBook model
Down the list, a earlier MacBook series ran from 2006 to 2010, appears...
Recently with the advent of the newest model for sale, the MacBook name
has been revisited with new product and a new ASC discussion forum area.
Your Aluminum Late 2008 MacBook 13-inch model was made similar to a
later MacBook Pro unibody model upgrade, and sometimes gets confused
with that series, while it remains to be identified as a MacBook build model.
https://discussions.apple.com/community/notebooks
A host can move this thread, so a duplicate is Not necessary. Later it
may be moved there and your link should still allow you access then.
In the meantime, I suggest you try to accommodate the instruction kindly
left by Linc Davis who happened to offer you some advice on this matter.
Which Apple Tech were you referring to in regard to your recent reply?
Did you call Apple Care or pay for a single issue help topic with Support?
In any event...
Good luck & happy computing!
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May 12, 2015 6:43 AM in response to Linc Davisby Googleperplexed,Thank you Linc.
I am lost at this section of following your instructions:
--Then take an action that isn't working the way you expect.--
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May 12, 2015 7:01 AM in response to K Shafferby Googleperplexed,I understand your point now regarding this being posted in the wrong forum. When I originally started this post I saw Macbook was the first and top left visual choice. I did not see the need to read every other option since I own a Macbook. Now going back I see if I read the other choices I would have seen an area to post more specific to the older model Mac I own.
I also updated the My Product section with the following: 13" Aluminum Late 2008 4gig ram
One other tid bit. When observing Contacts within the Activity Monitor any time I edit in Contacts the CPU Time jumps to as high as 91%.
This is only with one User Account. I created a new Admin test account , moved the Contact information to this account and have no issues with sluggishness.
I have been to the Genius bar , front counter, and hardware is fine. Further testing for hardware issues requires leaving my Mac to be tested in the "back" of the Genius bar. I have yet to arrange this.
Useful point: Apple provides 30 day complimentary support , on older machines as well, for those who upgraded to Yosemite. All the hours I have spent
with Apple Advisors and at the Apple Genius bar have been at not cost to me.
Thanks for you input.
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May 12, 2015 10:11 AM in response to Googleperplexedby cdhw,So we can see roughly what software is on you Mac and what it's up to, please run EtreCheck
http://www.etresoft.com/etrecheck
and post the results here.
C.
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May 15, 2015 1:42 PM in response to Googleperplexedby Googleperplexed,I followed the "wisdom" of wizdomonwheels at this post resulting in the RESOLUTION of this posted issue.
Contacts on Mavericks 10.9.1 is slow and not adding new contacts. Can anyone assist with a fix?
Adding information in a Contact Field (other than the Note section which has no bad affect) still consumes far to much CPU %. The issue may get worse again over time. But for now Contacts is not zippy but functional.