jimpeg10000
Level 1 (0 points)

Q: My iPad 2 with iOS 8.3 will not connect with my television

My iPad 2 with iOS 8 .3 will not connect to my Visio television using an HMDI import. When connected, the iPad says it does not recognize the  accessory . I have a regular iPad with iOS 6.1.2  and it connects  just fine.  What is the problem? What is the fix?

iPad 2 Wi-Fi, iOS 8.3

Posted on May 9, 2015 12:19 PM

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jimpeg10000

Q: My iPad 2 with iOS 8.3 will not connect with my television

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  • by bobby_d,

    bobby_d bobby_d May 11, 2015 11:58 AM in response to jimpeg10000
    Level 3 (770 points)
    May 11, 2015 11:58 AM in response to jimpeg10000

    Hello jimpeg10000,

     

    It seems you are unable to use your iPad while connected to a television via an AV adapter. The following article provides helpful information and troubleshooting steps which may help you find a solution:

     

    About Apple Digital AV Adapters for iPhone, iPad, and iPod touch - Apple Support

     

    Troubleshooting

    If you encounter an issue using the Apple Digital AV Adapter or VGA Adapter:

    • Disconnect and reconnect the adapter from the iOS device and display.
    • Connect directly to the TV, projector, or external display using a known-good VGA or HDMI cable.
    • Remove any VGA or HDMI extension cables or converters.
    • Note that accessories that convert a VGA or HDMI signal to other video formats (DVI, Composite, Component) are not supported.
    • Ensure that you are using the latest version of iOS. Some Apple Digital AV Adapters require iOS 5.1 or later.

    When using an Apple Digital AV Adapter manufactured before early 2012 with iPad (3rd generation), you may see the "This accessory is not supported" alert. Dismissing the alert will allow you to use the adapter.

     

    For optimal performance, you may need to adjust the video resolution or settings for your display. If your display offers an "auto detect" or "factory default" setting, you may be able to use these options to optimize video resolution and display.

     

    Thank you for contributing to Apple Support Communities.

     

    Cheers,

    Bobby_D

  • by jimpeg10000,

    jimpeg10000 jimpeg10000 May 12, 2015 8:17 AM in response to bobby_d
    Level 1 (0 points)
    May 12, 2015 8:17 AM in response to bobby_d

    Thanks Bobby. The AV cable  does not appear to be my problem. Before I upgraded to OS 8, I had no problems connecting my iPad 2 to my televisions.  The problem started after I upgraded to OS 8.  I have no problems connecting my wife's iPad (OS 6) using the same cable.

  • by Briansyddall,

    Briansyddall Briansyddall May 12, 2015 8:35 AM in response to jimpeg10000
    Level 6 (8,753 points)
    Apple Watch
    May 12, 2015 8:35 AM in response to jimpeg10000

    Hi The best thing to do is to buy an Apple TV They are very good. Cheers Brian

  • by JimHdk,

    JimHdk JimHdk May 12, 2015 8:45 AM in response to jimpeg10000
    Level 7 (28,565 points)
    iPad
    May 12, 2015 8:45 AM in response to jimpeg10000

    If this is the Apple HDMI accessory then, you backup your iPad, restore it to Factory Settings via iTunes and then restore to the backup the HDMI adaptor should be recognized.