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Helpful answers
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May 12, 2015 12:08 PM in response to frogcicleby sterling r,Hello Frogcicle,
It sounds like you're just trying to sign in but keep getting this error code 50 from iTunes when you do. I would recommend this troubleshooting info from the following article first:
This can happen when a connection timeout occurs while you're downloading purchased content from the iTunes Store. For example, certain types of software may affect how a computer sends and receives information from the Internet:
- Firewalls
- Web Accelerators
- Ad Filters
- Virus Protection Software
If you have any of the software listed above and you can't access the iTunes Store or complete your download, you'll need to configure the software to allow iTunes to connect to the Internet and to allow the following domains to send and receive data from the Internet:
- itunes.apple.com
- ax.itunes.apple.com
- albert.apple.com
- gs.apple.com
- deimos3.apple.com
- phobos.apple.com
Refer to the documentation that came with that software and, if necessary, contact the software's manufacturer.
You can also try these steps:
- If a web accelerator could be causing the issue, contact your Internet Service Provider (ISP) or the software manufacturer.
- If your computer is on a network, try using a different computer on the network or discussing the issue with the network administrator.
iTunes Store: "Error (-50)" when downloading purchased content - Apple Support
If you still are unable to, I would use the troubleshooting in this article about having issues connecting to the iTunes store:
Can't connect to the iTunes Store - Apple Support
Thank you for using Apple Support Communities.
Cheers,
Sterling
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May 15, 2015 7:35 PM in response to sterling rby frogcicle,NHope tryied did rent wifi net work and on my phone it doesent work there either




