boswelltxk
Level 1
(0 points)
Q: My Macbook Pro is slow and overheats.
I ran a EtreCheck and noticed lots of Motorola stuff that needs deleted/uninstalled. Need help please!
Problem description:
My computer is running very slow, even when only one application is open.
EtreCheck version: 2.2 (132)
Report generated 5/12/15, 3:40 PM
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
MacBook Pro (15-inch, Mid 2010) (Technical Specifications)
MacBook Pro - model: MacBookPro6,2
1 2.4 GHz Intel Core i5 CPU: 2-core
4 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR3 1067 MHz ok
BANK 1/DIMM0
2 GB DDR3 1067 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Battery: Health = Normal - Cycle count = 741 - SN = W0034PFZXBX0A
Intel HD Graphics - VRAM: 288 MB
NVIDIA GeForce GT 330M - VRAM: 256 MB
Color LCD 1440 x 900
OS X 10.9.5 (13F1077) - Time since boot: 7 days 22:11:19
TOSHIBA MK3255GSXF disk0 : (320.07 GB)
EFI (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / : 319.21 GB (210.35 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
MATSHITADVD-R UJ-898
Apple Inc. Built-in iSight
Apple Computer, Inc. IR Receiver
Apple Internal Memory Card Reader
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Mac App Store and identified developers
/Applications/Parallels Desktop.app
[loaded] com.parallels.kext.hypervisor (10.2.0 28956 - SDK 10.7) [Click for support]
[loaded] com.parallels.kext.netbridge (10.2.0 28956 - SDK 10.7) [Click for support]
[loaded] com.parallels.kext.usbconnect (10.2.0 28956 - SDK 10.7) [Click for support]
[loaded] com.parallels.kext.vnic (10.2.0 28956 - SDK 10.7) [Click for support]
/System/Library/Extensions
[not loaded] com.motorola-mobility.driver.MotMobileUSB (1.2.2 - SDK 10.5) [Click for support]
/System/Library/Extensions/MotMobileUSB.kext/Contents/PlugIns
[not loaded] com.motorola-mobility.driver.MotMobileMS (1.0.0 - SDK 10.5) [Click for support]
[not loaded] com.motorola-mobility.driver.MotMobileMTP (1.2.2 - SDK 10.5) [Click for support]
[not loaded] com.motorola-mobility.driver.MotMobileUSBLAN (1.2.2 - SDK 10.5) [Click for support]
[not loaded] com.motorola-mobility.driver.MotMobileUSBLANMerge (1.2.2 - SDK 10.5) [Click for support]
[not loaded] com.motorola-mobility.driver.MotMobileUSBSwch (1.2.2 - SDK 10.5) [Click for support]
Problem System Launch Daemons: ℹ️
[failed] com.apple.wdhelper.plist
[loaded] com.motorola.MDMUpdater.plist [Click for support]
[running] com.motorola.motohelper.plist [Click for support]
[loaded] com.motorola.motohelperUpdater.plist [Click for support]
[loaded] com.parallels.mobile.prl_deskctl_agent.launchagent.plist [Click for support]
[failed] com.parallels.mobile.startgui.launchagent.plist [Click for support]
[loaded] com.adobe.fpsaud.plist [Click for support]
[running] com.motorola-mobility.mmcfgd.plist [Click for support]
[failed] com.parallels.mobile.dispatcher.launchdaemon.plist [Click for support]
[failed] com.parallels.mobile.kextloader.launchdaemon.plist [Click for support]
[loaded] com.sharpcast.xfsmond.plist [Click for support]
[loaded] com.adobe.ARM.[...].plist [Click for support]
[failed] com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist
[failed] com.Hyperlync.HubManager.plist [Click for support]
iTunesHelper UNKNOWN Hidden (missing value)
Internet Explorer UNKNOWN (missing value)
AdobeResourceSynchronizer Application Hidden (/Applications/Adobe Reader.app/Contents/Support/AdobeResourceSynchronizer.app)
FlashPlayer-10.6: Version: 17.0.0.169 - SDK 10.6 [Click for support]
Default Browser: Version: 537 - SDK 10.9
AdobePDFViewerNPAPI: Version: 11.0.10 - SDK 10.6 [Click for support]
AdobePDFViewer: Version: 11.0.10 - SDK 10.6 [Click for support]
Flash Player: Version: 17.0.0.169 - SDK 10.6 Outdated! Update
QuickTime Plugin: Version: 7.7.3
OfficeLiveBrowserPlugin: Version: 12.3.6 [Click for support]
WidevineMediaTransformer: Version: Unknown [Click for support]
GarminGpsControl: Version: 4.1.0.0 Release - SDK 10.7 [Click for support]
Silverlight: Version: 5.1.30514.0 - SDK 10.6 [Click for support]
iPhotoPhotocast: Version: 7.0
WebEx64: Version: 1.0 - SDK 10.6 [Click for support]
AdBlock
Open in Internet Explorer
3rd Party Preference Panes: ℹ️
Flash Player [Click for support]
MacFUSE [Click for support]
Time Machine not configured!
10% WindowServer
2% prl_vm_app
0% mdworker(4)
0% fontd
0% aosnotifyd
1.14 GB prl_vm_app
414 MB kernel_task
242 MB com.apple.WebKit.WebContent(3)
82 MB Mail
66 MB Finder
Virtual Memory Information: ℹ️
15 MB Free RAM
3.20 GB Used RAM
8 MB Swap Used
May 11, 2015, 05:24:57 PM /Library/Logs/DiagnosticReports/Microsoft Excel_2015-05-11-172457_[redacted].hang
MacBook Pro (15-inch Mid 2010)
Posted on May 12, 2015 2:18 PM
