flipflopsneeded

Q: ear phones

Shouldn't Apple start proactive manner to resolve ear phone issues. Pavlov adverse effect reaction will bloom.

Posted on May 13, 2015 9:09 AM

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Q: ear phones

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  • Helpful answers

  • by deggie,

    deggie deggie May 13, 2015 2:10 PM in response to flipflopsneeded
    Level 9 (54,570 points)
    iPhone
    May 13, 2015 2:10 PM in response to flipflopsneeded

    What earphone issues?

  • by nick101,

    nick101 nick101 May 13, 2015 2:18 PM in response to deggie
    Level 5 (5,103 points)
    May 13, 2015 2:18 PM in response to deggie

    Exactly

  • by flipflopsneeded,

    flipflopsneeded flipflopsneeded May 13, 2015 2:21 PM in response to deggie
    Level 1 (0 points)
    May 13, 2015 2:21 PM in response to deggie

    Hi Deggie,

     

    The ear phones cause static shock, and apple indicates it's the environment causing the issue. I am on a MacBook pro and use my apple ear phones during work. I get a static shock every time I use them. Apple gives some solution to avoid it "act of god" type of thing; however, if Apple new the issue before hand, why couldn't the engineers resolve this issue.  Yeah - getting shock on your ear is not a pleasant thing. Trust me... I use over the ear one now.

  • by flipflopsneeded,

    flipflopsneeded flipflopsneeded May 13, 2015 2:25 PM in response to nick101
    Level 1 (0 points)
    May 13, 2015 2:25 PM in response to nick101

    Hi nick101,

     

    sorry, I wasn't detail enough in my content. I posted this after I got a shock in my ear and saw what apple wrote as their excuse. I hope my reply to Deggie explains it all.

  • by deggie,

    deggie deggie May 13, 2015 2:25 PM in response to flipflopsneeded
    Level 9 (54,570 points)
    iPhone
    May 13, 2015 2:25 PM in response to flipflopsneeded

    So what does this have to do with your Apple Watch.

     

    I have 3 different types of Bluetooth headphones and at least 7 wired ones. I do not get shocked by any of them. In fact I've never had this issue.

  • by flipflopsneeded,

    flipflopsneeded flipflopsneeded May 13, 2015 2:31 PM in response to deggie
    Level 1 (0 points)
    May 13, 2015 2:31 PM in response to deggie

    did i post this to apple watch? I used the devices category. Well, if you never received the shock, then your the lucky one; however, their are a lot of cases that people do. You can either search or ask the apple guys. Apple even make a page about it. Apple Earbuds and static electricity - Apple Support

  • by ChrisJ4203,

    ChrisJ4203 ChrisJ4203 May 13, 2015 2:35 PM in response to flipflopsneeded
    Level 9 (58,370 points)
    iPhone
    May 13, 2015 2:35 PM in response to flipflopsneeded

    How would you suggest that Apple mitigate static? It is a scientific phenomenon. It is going to happen under certain conditions. I'm just saying that people have to do things on their own to help. Just like using a grounding strap when working on a computer.

  • by deggie,Helpful

    deggie deggie May 13, 2015 2:38 PM in response to flipflopsneeded
    Level 9 (54,570 points)
    iPhone
    May 13, 2015 2:38 PM in response to flipflopsneeded

    Yes you did. Yes, I have read that article. It is correct you can get a static shock from headphones, most often wired ones (never had it happen at all ever with BT headphones) and the less shielding in the cable and the headphones the higher likelihood you can be shocked from static electricity. It has nothing to do with the Apple, Samsung, Dell, HP, Lenovo, Toshiba, Sony, Sandisk, Yamaha, Motorola, etc. equipment you are using it is a problem with the environment. While working in a dispatch center using a professional headset we were next to a transformer and they were using a dehumidifier to protect the radios and computers. This resulted in shocks form the headsets, both the earpiece and microphone. We had to adjust the humidity and get cables for the headsets with more shielding.

  • by flipflopsneeded,

    flipflopsneeded flipflopsneeded May 13, 2015 2:44 PM in response to ChrisJ4203
    Level 1 (0 points)
    May 13, 2015 2:44 PM in response to ChrisJ4203

    Hi ChrisJ4203,

     

    My expertise is not ear phone, but experience that static shock was not a pleasant experience. My solution is using an over the ear head phones. No direct contact into my ear or any thing that would have attraction to electricity.  So, you want me to use a grounding strap when working on a computer every time? I can try that, but I want to buy a product where I don't have to do that every time ( band aid everything ).

  • by ChrisJ4203,

    ChrisJ4203 ChrisJ4203 May 13, 2015 2:50 PM in response to flipflopsneeded
    Level 9 (58,370 points)
    iPhone
    May 13, 2015 2:50 PM in response to flipflopsneeded

    No, I did not say to wear a grounding strap. That is what people do when repairing computers. Pardon me for using the term working, I guess that is a little generic. I understand static is unpleasant, and like deggie, I'm familiar with working with headsets for an extended period of time. My statement had to do with you saying Apple should do something. I asked what you recommended. Apple cannot mitigate the static, as stated in their support document. Users have to do certain things. As much as you would like to see a change, and quote Pavlov (and I'm very familiar with his work, I used a great deal of his research in my thesis) there are things we have no control over. What if Apple just decided to no longer supply earphones. Who's fault would it be then if you received a shock. Like deggie said, this isn't something unique to Apple. Try the recommendations in the support document you linked.

  • by flipflopsneeded,

    flipflopsneeded flipflopsneeded May 13, 2015 2:53 PM in response to deggie
    Level 1 (0 points)
    May 13, 2015 2:53 PM in response to deggie

    Thanks for that information... I'll reach out to my IT guys and dig a little deeper or use what ChrisJ4203 had mention.

  • by flipflopsneeded,

    flipflopsneeded flipflopsneeded May 13, 2015 2:59 PM in response to ChrisJ4203
    Level 1 (0 points)
    May 13, 2015 2:59 PM in response to ChrisJ4203

    Hi ChrisJ4203,

     

    Yes, I understand your point of view, but wanted to post this and see what type of progressive solutions can occur on this forum. ( like an open source code  ,foldit  or eterna ). We have a community of "out of the box" thinkers and expertise on the web. Yes, it's mother nature / environment. This has never stopped human behavior to resolve an issue. If it was as simple putting a plastic wrap over my ear phones, then I would be a little bit happier to do so, or, have the next generation for Apple engineers. It's win for both consumers and apple engineers. ( they most likely can make this niche product and make more money out of me.) I'm just saying...

  • by ChrisJ4203,Helpful

    ChrisJ4203 ChrisJ4203 May 13, 2015 3:14 PM in response to flipflopsneeded
    Level 9 (58,370 points)
    iPhone
    May 13, 2015 3:14 PM in response to flipflopsneeded

    Fine, but understand that Apple does not participate in the forum, so no matter what forward thinking ideas you may see here, Apple doesn't. So to get their attention, you need to provide feedback to their feedback link. Either way, it has been around for a while, and places like where deggie and I have worked at in the past use headphones/headsets 24/7 and we haven't seen a solution yet, not matter how badly we would like to see one. You just do what you can to minimize it. I wasn't going after you personally, it is just that I always want to ask people that identify a problem to also identify a solution. It makes you think as well. Good evening.

  • by slothead tom,

    slothead tom slothead tom May 15, 2015 4:59 AM in response to flipflopsneeded
    Level 1 (13 points)
    Apple Watch
    May 15, 2015 4:59 AM in response to flipflopsneeded

    Yep you posted to the Watch topics.

     

    And by the way, the shocks you are getting are not just the responsibility of Apple.  You have to offer an opposite charge to attract that static discharge.  I walked a cross a carpeted room once in my stocking feet, touched my wired mouse, and killed it!  It was all because I acquired a charge from the carpet.  I suspect that you are somehow charging yourself in your computer environment.  See if you can figure out how!