Julie7774
Level 1 (0 points)

Q: Mpavcontroller error domain

Since doing the ios8 update I am unable to view some of the movies and tv shows that I have purchased.  I get MPAVControllerErrorDomain error 3.  Does anyone know how to solve this?

iPad, iOS 8

Posted on Sep 23, 2014 12:06 PM

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Julie7774

Q: Mpavcontroller error domain

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  • Helpful answers

  • by GJB66,Helpful

    GJB66 GJB66 Oct 13, 2014 3:49 PM in response to Julie7774
    Level 1 (10 points)
    Oct 13, 2014 3:49 PM in response to Julie7774

    I rented a movie from iTunes on my iPad and after downloaded and trying to watch it an error pop up shows as "The operation couldn't be completed. (MPAVControllerErrorDomain error 3.): I can't watch the movie and the rental is about to expire in a few days. Any recommendation on how to reset the rental? Caan someone help?

  • by GJB66,Helpful

    GJB66 GJB66 Oct 13, 2014 4:00 PM in response to Julie7774
    Level 1 (10 points)
    Oct 13, 2014 4:00 PM in response to Julie7774

    How did you fix the issue? Thxs

  • by djdLux,

    djdLux djdLux Oct 14, 2014 12:43 PM in response to Julie7774
    Level 1 (4 points)
    iTunes
    Oct 14, 2014 12:43 PM in response to Julie7774

    Having the same issue please let me know how you fixed.

  • by GJB66,

    GJB66 GJB66 Oct 16, 2014 8:01 PM in response to djdLux
    Level 1 (10 points)
    Oct 16, 2014 8:01 PM in response to djdLux

    First thing I did, I reported the problem to iTunes. I got a reply that they will contact me  in 24 hrs. Second thing I performed a backup of my iPad as I suspected there was something wrong with the software. Third I did a reset on the iPad erasing all information. after that I performed a full restore of a backup previously done using iTunes in my computer . Everything worked fine.

     

    In the meantime got an email from iTunes with a message saying that I will get a refund for the rented movies and that I should download them again If I wanted. I did download the movies again and it work ok after the reset. WARNING! I donot recommend to do this as you will be erasing your information and without a backup, you wil Lose All information And settings

     

    Also I have iTune Match and all my music is in the cloud.

     

    note that this worked ok for me. Do this at your own risk.

  • by PeteDude,

    PeteDude PeteDude Nov 28, 2014 7:28 AM in response to Julie7774
    Level 1 (0 points)
    Nov 28, 2014 7:28 AM in response to Julie7774

    Had the same error on my iPad. Problem disappeared after restarting the device.

  • by jmrsad,Helpful

    jmrsad jmrsad Dec 16, 2014 11:07 AM in response to Julie7774
    Level 1 (5 points)
    Dec 16, 2014 11:07 AM in response to Julie7774

    I had same issue.  Successfully resolved by following these steps on my iPad Air:

     

    1.  From Settings, signed out of iTunes.

    2.  Turned off iPad.

    3.  Turned on iPad.

    4.  From Settings, signed into iTunes.

    5.  Re-opened "Videos" and was able to view rental without error recurring.

     

    Hope that works for others.

  • by cjr1645,

    cjr1645 cjr1645 Jan 3, 2015 9:54 AM in response to jmrsad
    Level 1 (0 points)
    Jan 3, 2015 9:54 AM in response to jmrsad

    Worked for me thank you!

  • by Dr. Kekia,

    Dr. Kekia Dr. Kekia Jan 3, 2015 12:49 PM in response to jmrsad
    Level 1 (0 points)
    Jan 3, 2015 12:49 PM in response to jmrsad

    It worked for me as well. Thank you!

  • by cregan8256,

    cregan8256 cregan8256 Apr 15, 2015 2:15 PM in response to jmrsad
    Level 1 (0 points)
    Apr 15, 2015 2:15 PM in response to jmrsad

    This worked for me too.  Thank you!!

  • by cregan8256,

    cregan8256 cregan8256 Apr 15, 2015 2:16 PM in response to GJB66
    Level 1 (0 points)
    Apr 15, 2015 2:16 PM in response to GJB66

    Don't do this. Instead, do this:

     

    1.  From Settings, signed out of iTunes.

    2.  Turned off iPad.

    3.  Turned on iPad.

    4.  From Settings, signed into iTunes.

    5.  Re-opened "Videos" and was able to view rental without error recurring.

  • by AutoRicanGirl,

    AutoRicanGirl AutoRicanGirl May 13, 2015 3:20 PM in response to cregan8256
    Level 1 (0 points)
    May 13, 2015 3:20 PM in response to cregan8256

    This helped me out. Thanks!

  • by Caitlin_McDonough,

    Caitlin_McDonough Caitlin_McDonough Oct 14, 2015 7:22 PM in response to jmrsad
    Level 1 (0 points)
    Oct 14, 2015 7:22 PM in response to jmrsad

    This person is literally the only person on this site that knows how to fix this problem and it's such a simple solution. I don't ******* get it. It should be easier to find. I had this problem two months ago and found your response and it fixed it instantly. I just had the same problem again today and I went searching for this same comment and just made an account for the sole purpose of commenting on this. Everyone else's solutions are so complex. This is the simplest one and it works. So- Thank you!!!!