73sanrufino
Level 1
(0 points)
I've followed the steps to stop and restart Apple Mobile Device Service. I've deleted 3rd party software I thought would conflict. I uninstalled/reinstalled ITunes several times, but it will not recognize my iPod.
iPod nano, Windows 7
Q: Apple Mobile Device USB Driver will not install
For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
The section Install missing components may help if a particular component will not install when using the main iTunes setup program.
The further information area has direct links to the current and recent builds in case you have problems downloading, need to revert to an older version, or want to try the iTunes for Windows (64-bit - for older video cards) release as a workaround for installation or performance issues, or compatibility with QuickTime or third party software.
Your library should be unaffected by these steps but there are also links to backup and recovery advice should it be needed.
tt2
If you have a 64-bit version of Windows have you tried the alternate version iTunes for Windows (64-bit - for older video cards) yet?
tt2
Run through the steps in the second box to remove everything before trying that version again. See also the list of Support Documents.
tt2
turingtest2
