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Helpful answers
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May 14, 2015 2:22 AM in response to HipHip Harrietby thunderzzz,Hi. I assume that these two articles will be helpful in this situation: https://support.apple.com/en-us/HT204060
Forgot passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support
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Oct 24, 2015 12:37 AM in response to thunderzzzby HipHip Harriet,Thank you!! Sorry for late acknowledgement - it worked. Harriet