HT201419: Get help with Mail on your iPhone, iPad, and iPod touch
Learn about Get help with Mail on your iPhone, iPad, and iPod touch
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Helpful answers
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May 14, 2015 5:54 PM in response to vtraderby chattphotos,Maybe there's an accidental button press that deleted them?
Have you talked to your IT department about it?
Have you checked for the missing messages on outlook online?
I use multiple exchange accounts, reading them does not delete them.
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May 14, 2015 5:59 PM in response to vtraderby KiltedTim,Any chance the sender recalled the messages?
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May 15, 2015 8:48 AM in response to vtraderby vtrader,There is no delete button that was accidentally pressed. Plus if I would have deleted the message, it would appear in the DELETE folder until I would have permanently deleted it. There is no record of the email anywhere on the system. I did talk to one sender and she stated it was not recalled and could not/should not have been recalled after I had read it. I do have the IT department looking into it.
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May 15, 2015 10:29 AM in response to vtraderby chattphotos,I ask again, Have you checked for the missing messages on outlook online?
Try resetting your network settings?
Let us know if it happens again, otherwise, must've been some hiccup in the network.