mhawaung

Q: Can't Activate with my Apple ID

hi..Apple,i got a big problem.plz help me..i creat apple ID first. And creat a icloud mail.. password are not the same.. i think, i make a some mistack.Now i can't open my ipad. (Activate ipad. This iPad is currently Linked to an Apple ID (n....@icloud.com). Sign in with the apple ID that was used to set up this iPad). I already have My Apple ID and password but i don't remember my icloud password .....i try with my apple ID and password but i can't Activate My iPad... How can i  Activate. Thanks

 

<Email Edited by Host>

iPad, iOS 7.1

Posted on Mar 28, 2014 6:21 AM

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Q: Can't Activate with my Apple ID

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  • by eyiy1234,Helpful

    eyiy1234 eyiy1234 Mar 1, 2015 5:31 AM in response to mhawaung
    Level 1 (5 points)
    Mar 1, 2015 5:31 AM in response to mhawaung

    Hey guys, I have a serious issue here.

     

    I have an iPad Air which I cant reactivate after I've done a factory reset. This is my own iPad, bought brand new, not a second hand one.

     

    It says 'This iPad is currently linked to an Apple ID (p*****@hotmail.com). Sign in with the Apple ID that was used to set up this iPad.'

     

    I have my correct Apple ID and password but when I tried activating it, it says 'Incorrect Apple ID, ******* cannot be used to unlock this iPad'. When I try logging into www.icloud.com/#find, I cant find my iPad there at all even in the offline devices.

     

    Please help!!

  • by Kelvinosh,

    Kelvinosh Kelvinosh Mar 10, 2015 6:40 AM in response to Texas Mac Man
    Level 1 (0 points)
    Mar 10, 2015 6:40 AM in response to Texas Mac Man

    Hi, i just erase all settings and contents on my iPad. On the activation page, it stated an unknown Apple ID is link with my iPad which is (1xxxxx@1xxxx.com) and i don't even know what is this. I bought this iPad 2 years ago from apple store and the serial number on the receipt is exactly the same as my iPad. So, i am the first owner of this iPad and i use the same Apple ID for all my apple device (iPhone, macbook, iPad). Therefore, i have no idea why my iPad is link with an unknown Apple ID. Is there someone can give me a hand on this issue ? Thank you. 

  • by Kelvinosh,

    Kelvinosh Kelvinosh Mar 10, 2015 6:41 AM in response to eyiy1234
    Level 1 (0 points)
    Mar 10, 2015 6:41 AM in response to eyiy1234

    Hi, i just erase all settings and contents on my iPad. On the activation page, it stated an unknown Apple ID is link with my iPad which is (1xxxxx@1xxxx.com) and i don't even know what is this. I bought this iPad 2 years ago from apple store and the serial number on the receipt is exactly the same as my iPad. So, i am the first owner of this iPad and i use the same Apple ID for all my apple device (iPhone, macbook, iPad). Therefore, i have no idea why my iPad is link with an unknown Apple ID. Is there someone can give me a hand on this issue ? Thank you. 

  • by Briansyddall,

    Briansyddall Briansyddall Mar 10, 2015 8:18 AM in response to Kelvinosh
    Level 6 (8,640 points)
    Apple Watch
    Mar 10, 2015 8:18 AM in response to Kelvinosh

    Hi The best thing to do is make an Appointment at Apple Store Or contract Apple Support. Cheers Brian

  • by Philly_Phan,

    Philly_Phan Philly_Phan Mar 10, 2015 8:30 AM in response to mhawaung
    Level 6 (13,576 points)
    iPhone
    Mar 10, 2015 8:30 AM in response to mhawaung

    mhawaung wrote:

     

    Thanks, Tom

     

    yap, i have a used iPad but (Not Stolen). Have any way to activate without the previous ID/password. i find out many bypass icloud activation tutorial in youtube. Is that real or a fake? please help me..

     

    thanks Mhawaung

    No.  Activation lock can not be bypassed.  You MUST have the previous ID and password.  If you're unable to obtain a refund or assistance from the previous owner, you own a very flat brick.

  • by Philly_Phan,

    Philly_Phan Philly_Phan Mar 10, 2015 8:31 AM in response to WaldenCanada
    Level 6 (13,576 points)
    iPhone
    Mar 10, 2015 8:31 AM in response to WaldenCanada

    WaldenCanada wrote:

     

    Hello, Texas Mac Man

    You seem to be very helpful on here, so I thought I would send a note. I too am having trouble activating my ipad. The thing is, the mini randomly had the "ipad is disabled" message yesterday even though my kids and wife swear that they didn't try to log in (with the wrong password). So I took steps to restore it - which was fine even though I don't have my usual sync computer here (I'm on vacation at a cottage and only have my wife's laptop). So I went through all the restore steps and saw that the ipad is restored, but on activation it says I can't use my own email to activate. The blanked-out email that it says is "currently linked to Apple ID" is my email address. When I try to sign in with that, it says I can't.

     

    What's up? This is my ipad - not second hand or stolen - and I can see it's linked to my email. How do I proceed?

     

    Thanks for any help you can offer. I'm using the ipad to work here at the cottage and maybe the universe is telling me to just walk on the beach :-)

     

    STuart

    It's called an "activation lock."  It's an anti-theft mechanism.  It makes the iPad/iPod/iPhone worthless to a thief.  Having said that, there are issues faced by legitimate owners.  In those instances, Apple will remove the lock if AND ONLY IF the owner provides a government photo ID and incontrovertible proof (i.e., proof that will hold up in court) that he/she is the owner.

     

    If an Apple Store is convenient, make an appointment with the resident "Genius."  Otherwise, you must ship the device to Apple.  To make arrangements, call 800-275-2273 in the U.S.A. and I think Canada.

  • by bayflowers,

    bayflowers bayflowers Mar 28, 2015 4:16 PM in response to WaldenCanada
    Level 1 (0 points)
    Mar 28, 2015 4:16 PM in response to WaldenCanada

    I'm having the  same issue as everyone else . My dad bought me an iPad brand new in the package and everything in 2013 approx. So I updated my iPad yesterday and after updating my iPad and it restarted I wanted to remove everything off of it so I went to "erase all contents and settings", and when it turned back on to  the activate screen it said " currently linked to an apple ID (k*****yahoo.com) ". I don't understand why its linked to a totally different account when I set this iPad up my self with my own apple account when i got it . So my Question here is " If I was to take my iPad to the apple store Would they  be able to reset my iPad or can I call apple support and have them help me reset it ?

  • by Philly_Phan,

    Philly_Phan Philly_Phan Mar 28, 2015 4:21 PM in response to bayflowers
    Level 6 (13,576 points)
    iPhone
    Mar 28, 2015 4:21 PM in response to bayflowers

    As stated repeatedly in this thread:

     

    It's called an "activation lock."  It's an anti-theft mechanism.  It makes the iPad/iPod/iPhone worthless to a thief.  Having said that, there are issues faced by legitimate owners.  In those instances, Apple will remove the lock if AND ONLY IF the owner provides a government photo ID and incontrovertible proof (i.e., proof that will hold up in court) that he/she is the owner.  This proof must be trackable back to the original owner.

     

    If an Apple Store is convenient, make an appointment with the resident "Genius."  Otherwise, you must ship the device to Apple.  To make arrangements, call 800-275-2273 in the U.S.A. and I think Canada.

  • by Markuzzo,

    Markuzzo Markuzzo May 15, 2015 1:14 PM in response to mhawaung
    Level 1 (0 points)
    May 15, 2015 1:14 PM in response to mhawaung

    HI everyone , i do have the same problem the only difference the mobile is mine, the problem  i lost access to the email linked  to that apple id, i contacted microsoft and they said there is nothing i can do to get that email back, does that means that  my iphone is now useless? I also losted the aplle id password of course. There is something i can do considering that mobile is mine.??Thanks for your help

  • by KiltedTim,

    KiltedTim KiltedTim May 15, 2015 1:16 PM in response to Markuzzo
    Level 9 (55,588 points)
    Mac OS X
    May 15, 2015 1:16 PM in response to Markuzzo

    No. It means you need to contact Apple and speak to someone in account security to resolve your problem.

  • by chiquisleal26,

    chiquisleal26 chiquisleal26 May 29, 2015 7:57 PM in response to Nabatjuma
    Level 1 (0 points)
    May 29, 2015 7:57 PM in response to Nabatjuma

    this didnt help me because thats whats happening tome ipad mini

  • by aihoone,

    aihoone aihoone Jun 6, 2015 11:02 PM in response to mhawaung
    Level 1 (0 points)
    Jun 6, 2015 11:02 PM in response to mhawaung

    hi

  • by JungleMX,

    JungleMX JungleMX Jun 25, 2015 7:54 AM in response to Nabatjuma
    Level 1 (0 points)
    Jun 25, 2015 7:54 AM in response to Nabatjuma

    Hello,

    Were you able to fix the problem? I currently have the same problem and looking fro help.

  • by indn818,

    indn818 indn818 Jul 5, 2015 1:38 PM in response to WaldenCanada
    Level 1 (0 points)
    Jul 5, 2015 1:38 PM in response to WaldenCanada

    Many times you get errors on a device that you swear that the Apple ID and password is yours and it won't work?, I've had the same situation before, My fix most of the time is called re-booting very simple as              1)turn the device off completely

                                                                               2)leave it off for about 30 seconds

                                                                               3) turn it back on and you may feel the zzzzz from the buzzer

                                                                               4) try it again and if it is yours, It should work, if it does not, then you gotta contact Apple for a password

                                                                                   reset in which they will ask for your info that you set up when you first bought the device...

                                                                                 5) Good Luck!!!!!!!

  • by leighfrommanila,

    leighfrommanila leighfrommanila Apr 18, 2016 8:52 AM in response to Nabatjuma
    Level 1 (4 points)
    Apr 18, 2016 8:52 AM in response to Nabatjuma

    Same issue, how can I activate my phone if there's a message like that? I need your help. Thanks

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