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Helpful answers
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May 16, 2015 12:32 PM in response to rupertfromsratford on avonby alex_h1,★HelpfulHello Rupert,
Thanks for using Apple Support Communities.
From the description of the issue in your post where your screen is unresponsive, and you're also hearing the time being spoken to you, it appears that VoiceOver has been enabled on your iPad. To turn off voiceover, please follow the directions below.
- Connect your iPhone, iPad, or iPod touch to any computer with iTunes installed.
- In iTunes, select your device.
- From the Summary pane, click > Configure Universal Access in the Options section at the bottom.
- Select the feature you would like to use and click OK.
Use Accessibility features in iOS - Apple Support
Take care,
Alex H.
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May 17, 2015 3:07 AM in response to alex_h1by rupertfromsratford on avon,★HelpfulThanks for your reply. Have disconnected Voice Over as per your directions, unfortunately still cannot open the screen I only get a quick flash of the Apple logo the screen remains black.
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May 19, 2015 2:35 PM in response to rupertfromsratford on avonby alex_h1,Hey there Rupert,
Now with VoiceOver disabled, you can follow the troubleshooting in the article below to help get your iPhone started up from its black screen.
Have a good one,
Alex H.
