HT204307: Learn how to reset your iPod
Learn about Learn how to reset your iPod
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Helpful answers
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May 18, 2015 12:19 PM in response to holmes42000by jeremy_v,Hey holmes42000,
Thank you for contributing to the Apple Support Communities.
If your iPod classic is frozen and only displays a red X on the screen, see this article for troubleshooting steps that can help:
iPod Displays a Red "X" Icon - Apple Support
Best Regards,
Jeremy
