antoniaewhitley
Level 1 (0 points)

Q: Getting a video back from the cloud

When I got my new phone I backed up all my photos and videos to the cloud, I didn't really understand but when I click "shared" on pictures they are there in albums. I wanted to send my friend some photos and videos, so i saved the photos onto my device but am unable to do this with videos? I can view them in shared but am unable to save them onto my device. Is there a way to get them back or have I lost these videos?

Posted on May 16, 2015 6:52 AM

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antoniaewhitley

Q: Getting a video back from the cloud

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  • by fromsouth,

    fromsouth fromsouth May 17, 2015 6:40 AM in response to antoniaewhitley
    Level 5 (4,833 points)
    iCloud
    May 17, 2015 6:40 AM in response to antoniaewhitley

    I believe here is your answer.

    https://support.apple.com/en-us/HT202786

    Can photos and videos be saved or downloaded from a shared album?

    Yes. After photos are shared, anyone who can view the shared album can download and keep them permanently. Videos can only be downloaded to a Mac or PC. On an iOS device, videos are streamed from iCloud and can't be downloaded.

    • On a compatible iOS device, you can save photos to your Photos tab or Camera Roll.
    • In iPhoto or Aperture for Mac, you can add or copy shared photos or videos to your Library.
    • On a Windows PC, you can copy photos and videos from a shared album to any folder.
    • On the web, you can download photos and videos directly to your computer from the detail view of each photo or video.