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May 19, 2015 2:33 PM in response to jlopezz_19by Allen A,Hey jlopezz_19,
The article linked below details a number of steps that can help get your iPhone updated should it be stuck on the Apple logo with the progress bar.
Apple logo with progress bar after updating or restoring iPhone, iPad, or iPod touch from backup
https://support.apple.com/en-us/HT203435All my best,
Allen
