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Helpful answers
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May 18, 2015 10:00 AM in response to cinuleeby modular747,Sorry, your post makes no sense in English.
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May 18, 2015 10:03 AM in response to cinuleeby D.Cohen,Take a look at these articles:
iTunes 11 for Windows: Update and restore software on iPod, iPhone, or iPad
Also, take a look this Apple Support article: Use iTunes to restore your iPhone, iPad, or iPod to factory settings - Apple Support.
As a final step, try the recovery mode. Turn your device off, then plug it to your computer with the home button pressed. You will need to have iTunes installed on this computer. Keep the Home button pressed until you see the iTunes logo on the screen of your iPhone. After that on your computer you should see the iTunes window saying your iPhone needs to be restored to factory settings. Click on the restore button.
More info here: https://support.apple.com/en-us/HT201263
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May 18, 2015 10:18 AM in response to D.Cohenby cinulee,yes sir i did that, but i think 10% its updating progress showing but, after that suddenly the blank blue screen is appearing on screen and i tune logo red is showing.
thanks for your kind
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May 18, 2015 10:20 AM in response to cinuleeby modular747,Blue screen means there is hardware damage, and can't be helped by restoring to factory settings.
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