O00Dany00O

Q: Bluetooth problem with OSX Yosemite: Magic Mouse and Keyboard

Hello everyone,

 

I've a problem on my MacBook Pro with Retina Display 13" (late 2013).

I've always used it plugged with an external monitor (I love double screen), magic mouse and bluetooth keyboard. On Mavericks everything was perfect with this setup.

Yesterday I installed OSX Yosemite and I've found a boring problem: my Magic Mouse and my Bluetooth Keyboard have a 0.5 second of latency, lag. This happen when the Macbook is not plugged with battery charger. When he is on charge, the problem don't exist.

 

I noticed this bug also on the public beta of this summer and submit the feedback.

I hoped that they fixed this before release but the bug is still here.

 

How can i solve this boring problem?

MacBook Pro (Retina, 13-inch, Late 2013), OS X Mavericks (10.9)

Posted on Oct 18, 2014 7:03 AM

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Q: Bluetooth problem with OSX Yosemite: Magic Mouse and Keyboard

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  • by De quessquidit,

    De quessquidit De quessquidit Mar 26, 2015 9:04 AM in response to video_newbie
    Level 1 (0 points)
    Mar 26, 2015 9:04 AM in response to video_newbie

    On march 20, I installed the 2015-002 security update + the Safari 7.1.4 and my Magic trackpad started to be erratic. It disconnected itself continuously so I changed the batteries 3-4 times using used batteries from toys and other things. No improvement. Yesterday I bought new batteries and installed them this morning. I immediately felt something in my hand and it developed into a chest pain. I have to say that I can sometimes feel the wifi so i'm an electro sensitive person. But never I felt such a chest pain with bluetooth. I turn it off and the pain vanish one hour after. My guess is that they boosted or changed the frequency used and it affected the track pad and me. I called Apple to warn them immediately, so If anybody has a hart condition, be aware. I unfortunately have to stop using the trackpad and Bluetooth. It's a shame cause I loved it. Anybody experienced something similar?

     

     

     

    Mac Pro Late 2013, 3.7Ghz Quad-Core Intel Xeon E5, Maverick 10.9.5

  • by De quessquidit,

    De quessquidit De quessquidit Mar 26, 2015 9:07 AM in response to video_newbie
    Level 1 (0 points)
    Mar 26, 2015 9:07 AM in response to video_newbie

    On march 20, I installed the 2015-002 security update + the Safari 7.1.4 and my Magic trackpad started to be erratic. It disconnected itself continuously so I changed the batteries 3-4 times using used batteries from toys and other things. No improvement. Yesterday I bought new batteries and installed them this morning. I immediately felt something in my hand and it developed into a chest pain. I have to say that I can sometimes feel the wifi so i'm an electro sensitive person. But never I felt such a chest pain with bluetooth. I turn it off and the pain vanish one hour after. My guess is that they boosted or changed the frequency used and it affected the track pad and me. I called Apple to warn them immediately, so If anybody has a hart condition, be aware. I unfortunately have to stop using the trackpad and Bluetooth. It's a shame cause I loved it.

     

    It would make sense that the wifi is involved cause I can usually feel the wifi and had to stop using my trackpad.

    So I guess you're right.

  • by inqit,

    inqit inqit Mar 29, 2015 11:30 PM in response to O00Dany00O
    Level 1 (0 points)
    Mar 29, 2015 11:30 PM in response to O00Dany00O

    Was looking for solution for three months, and found at last. Try to put this in Terminal (it disables Bluetooth dial-up, looks like there is problem in this interface):

     

    su networksetup -setnetworkserviceenabled "Bluetooth DUN" OFF

  • by kentchapple,

    kentchapple kentchapple Apr 6, 2015 9:33 PM in response to inqit
    Level 1 (0 points)
    Apr 6, 2015 9:33 PM in response to inqit

    That worked. Thanks!

  • by thadfromsharpsburg,Helpful

    thadfromsharpsburg thadfromsharpsburg Apr 16, 2015 8:33 AM in response to O00Dany00O
    Level 1 (5 points)
    Apr 16, 2015 8:33 AM in response to O00Dany00O

    I found something that worked for me. It also helped with the losing of my WiFi connectivity.

    Go into Network Preferences and delete Bluetooth PAN. This was not connected fir me anyway. As soon as I did I noticed an instant difference.

     

    Hope this helps

  • by philipsacht,Helpful

    philipsacht philipsacht Apr 23, 2015 2:23 AM in response to thadfromsharpsburg
    Level 1 (5 points)
    Apr 23, 2015 2:23 AM in response to thadfromsharpsburg

    I found something that worked for me. It also helped with the losing of my WiFi connectivity.

    Go into Network Preferences and delete Bluetooth PAN. This was not connected fir me anyway. As soon as I did I noticed an instant difference.

     

    Hope this helps

    wow! this helped INSTANTLY!

  • by raph_france,

    raph_france raph_france May 13, 2015 6:53 AM in response to philipsacht
    Level 1 (0 points)
    May 13, 2015 6:53 AM in response to philipsacht

    I have found one solution that works for me every time.

    I have disabled "Handoff" in "general" settings on all the accounts, then rebooted.

    I have done it for some weeks and it works perfectly if you don't need Handoff feature.

    If I enable Handoff again, the problem comes back.

    It works on my iMac 27 late 2012.

    Try this ...

  • by chris.j.sanders,

    chris.j.sanders chris.j.sanders May 15, 2015 3:38 PM in response to raph_france
    Level 1 (0 points)
    May 15, 2015 3:38 PM in response to raph_france

    This is completely ridiculous that you have to turn off handoff and other things to use Apple's own bluetooth keyboard. sheesh! you'd think that paying the Apple Tax you could at least get some service for it. In any case, thanks for your help with a somewhat okay workaround for now. I'm not sure why Apple hasn't fixed this yet since it's been an issue for 6 months now.

  • by raph_france,

    raph_france raph_france May 19, 2015 5:05 AM in response to chris.j.sanders
    Level 1 (0 points)
    May 19, 2015 5:05 AM in response to chris.j.sanders

    I know it's not normal to have to disable functions to make it work, but I suggest this temporary fix unitl Apple fixes the root cause.

    If I can help someone ...

    Handoff is not a crucial feature.

  • by amalgamator1,

    amalgamator1 amalgamator1 May 20, 2015 1:55 PM in response to raph_france
    Level 1 (0 points)
    May 20, 2015 1:55 PM in response to raph_france

    retina imac - started noticing magic trackpad lagging.  Called support and they had my reset some stuff.  I seemed to improve for a few minutes and then back to lagging.  I disabled handoff and everything seems very smooth.

  • by pappalegacy,

    pappalegacy pappalegacy May 31, 2015 1:10 PM in response to O00Dany00O
    Level 1 (0 points)
    May 31, 2015 1:10 PM in response to O00Dany00O

    10.10.3 here and the problem is definitely still there...

  • by Chan_L,

    Chan_L Chan_L Jun 4, 2015 7:44 AM in response to O00Dany00O
    Level 1 (0 points)
    Jun 4, 2015 7:44 AM in response to O00Dany00O

    When I turn off my WiFi, remove my magic mouse BT pairing and re-repair, everything works again .. frustrating ...

  • by chanandler244,

    chanandler244 chanandler244 Jun 9, 2015 7:51 AM in response to O00Dany00O
    Level 1 (0 points)
    Jun 9, 2015 7:51 AM in response to O00Dany00O

    Just adding my little 2 cents worth in case anyone from Apple is reading.

     

    I have a 15" retina MBP late 2013 and have been having these problems that lots of others are having with bluetooth peripherals. I'm finding that if I connect my Apple Keyboard, magic mouse or HP bluetooth mouse then they constantly keep disconnecting and reconnecting during use. There is also this half second lag between when I tap or move something before it happens on screen.

     

    Since reading through this thread I have disabled handoff and so far (after an hour or so) I have had no problems at all with any of my bluetooth devices (first time in months).

  • by DavidMurray,

    DavidMurray DavidMurray Jun 23, 2015 12:26 AM in response to chanandler244
    Level 1 (0 points)
    Jun 23, 2015 12:26 AM in response to chanandler244

    Ok guys,

                  For me it was the wifi channel, my router was on channel 12 and I set it to auto, I assume it moved it to 6 the standard and the mouse is now fine.

     

    Hope that helps.

  • by Fustbariclation,

    Fustbariclation Fustbariclation Jun 26, 2015 2:35 AM in response to O00Dany00O
    Level 1 (5 points)
    Mac OS X
    Jun 26, 2015 2:35 AM in response to O00Dany00O

    I have tried the various fixes suggested, including turning off handoff, And I still get the same Constant loss of connection Long pause then reconnection.

     

    Anybody found anything else works to help with this?

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