Q: Need help restoring my granddaughter's ipod touch 5th gen. Keep getting a message that ipod software update server could not be contacted. Not sure what to do.
How do I get around the error message, IPOD Touch Server could not be contacted, when I am trying to restore my granddaughter's Ipod.?
iPod touch, iOS 8.3
Posted on May 19, 2015 7:30 PM
by lllaass,Apple recommended
Desktops
Update Server
Try:
- Powering off and then back on your router.
- iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server
- Change the DNS to either Google's or Open DNS servers
Public DNS — Google Developers
- For one user uninstalling/reinstalling iTunes resolved the problem
- Try on another computer/network
- Wait if it is an Apple problem
Posted on May 20, 2015 2:02 AM