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All replies
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Helpful answers
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May 20, 2015 7:17 AM in response to RaghadMxby JraulhernandezR,Hey, it seems that the issue is not directly hardware related which is good for your iPhone... Check your USB connection.
Found this: Resolve USB-related alerts in iTunes - Apple Support
If THAT doens´t fix it then check: Get help with iOS update and restore errors - Apple Support
and scroll down to "Check hardware solutions."
Let us know if it solved your problem. I hope it does my friend...
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May 20, 2015 7:43 AM in response to JraulhernandezRby RaghadMx,Hey,
I read these articles before and I just did now one more time but I still have the problem