Q: 2015 macbook pro keeps crashing

Look at this support article, follow the instructions and post the kernel panic report:

https://support.apple.com/en-us/HT201753

Ciao.

The warranty entitles you to complimentary phone support for the first 90 days of ownership.

If you bought the product in the U.S. directly from Apple (not from a reseller), you have 14 days from the date of delivery in which to exchange or return it for a refund. In other countries, the return policy may be different. If you bought from a reseller, its return policy applies.

This may be the cause of the kernel panic:

Uninstall it and see if the panics stop.

Ciao.

I cannot say with any certainty.  Connected peripherals are often the causes of kernel panics.

Ciao.

Hi,

I was wondering if that helped your macbook from crashing?  Mine is doing the same.  Can someone please help me too?  Here's my report listed below.

Thanks in advance!

Anonymous UUID:       A36B9819-3EE0-B942-443A-F3D570F083C8

Sun Mar 20 17:51:15 2016

*** Panic Report ***

panic(cpu 0 caller 0xffffff800dc16df2): Kernel trap at 0x0000000000000000, type 14=page fault, registers:

CR0: 0x0000000080010033, CR2: 0x0000000000000000, CR3: 0x000000006d1e60b9, CR4: 0x00000000001627e0

RAX: 0xffffff8030a63c00, RBX: 0xffffff8020240000, RCX: 0x0000000000000001, RDX: 0x7fffffffffffffff

RSP: 0xffffff811747bb78, RBP: 0xffffff811747bbc0, RSI: 0x0000000000000002, RDI: 0xffffff802f882800

R8:  0x00000000000002b7, R9:  0xffffff8011b39148, R10: 0x0000000000000000, R11: 0xffffff8020bce960

R12: 0xffffff800e312f48, R13: 0xffffff800e229750, R14: 0xffffff802f882800, R15: 0xffffff8030a78000

RFL: 0x0000000000010282, RIP: 0x0000000000000000, CS:  0x0000000000000008, SS:  0x0000000000000010

Fault CR2: 0x0000000000000000, Error code: 0x0000000000000010, Fault CPU: 0x0

Backtrace (CPU 0), Frame : Return Address

0xffffff811747b820 : 0xffffff800db2ad21

0xffffff811747b8a0 : 0xffffff800dc16df2

0xffffff811747ba60 : 0xffffff800dc33ca3

0xffffff811747ba80 : 0x0

0xffffff811747bbc0 : 0xffffff7f8fc87a68

0xffffff811747bc00 : 0xffffff7f8fc96b95

0xffffff811747bc30 : 0xffffff7f8fc88479

0xffffff811747bc50 : 0xffffff7f8fced6a8

0xffffff811747bc70 : 0xffffff7f8fc882dc

0xffffff811747bca0 : 0xffffff7f8fc966a1

0xffffff811747bd00 : 0xffffff800e0b6631

0xffffff811747bd50 : 0xffffff800e0fde62

0xffffff811747bdc0 : 0xffffff800dbe17de

0xffffff811747be10 : 0xffffff800db2ef8c

0xffffff811747be40 : 0xffffff800db139f3

0xffffff811747be90 : 0xffffff800db2429d

0xffffff811747bf10 : 0xffffff800dc0231a

0xffffff811747bfb0 : 0xffffff800dc344c6

      Kernel Extensions in backtrace:

         com.apple.iokit.IOAcceleratorFamily2(156.16)[1259B80F-E4C5-3BC9-BED5-65B42289E8 C0]@0xffffff7f8fc6c000->0xffffff7f8fcdafff

            dependency: com.apple.iokit.IOPCIFamily(2.9)[05578B0B-C99C-3A87-9F3E-B4746D19CEF4]@0xffffff 7f8e324000

            dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[8922721D-5517-3883-BD3A-57422D0244A0]@0 xffffff7f8ed6d000

         com.apple.driver.AppleIntelHD5000Graphics(10.0.6)[193BB947-B51B-3D53-817C-34CEE 56B9E0E]@0xffffff7f8fce9000->0xffffff7f8fd48fff

            dependency: com.apple.iokit.IOSurface(97.4)[A4AE35B7-0C17-38F2-AD0D-A4C4B40196FB]@0xffffff7 f8ec56000

            dependency: com.apple.iokit.IOPCIFamily(2.9)[05578B0B-C99C-3A87-9F3E-B4746D19CEF4]@0xffffff 7f8e324000

            dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[8922721D-5517-3883-BD3A-57422D0244A0]@0 xffffff7f8ed6d000

            dependency: com.apple.iokit.IOAcceleratorFamily2(156.16)[1259B80F-E4C5-3BC9-BED5-65B42289E8 C0]@0xffffff7f8fc6c000

BSD process name corresponding to current thread: com.apple.WebKit

Mac OS version:

14F1605

Kernel version:

Darwin Kernel Version 14.5.0: Tue Sep  1 21:23:09 PDT 2015; root:xnu-2782.50.1~1/RELEASE_X86_64

Kernel UUID: 06D286E3-A8A1-3BE7-A7EB-EAC6E0C69758

Kernel slide:     0x000000000d800000

Kernel text base: 0xffffff800da00000

__HIB  text base: 0xffffff800d900000

System model name: MacBookPro11,1 (Mac-189A3D4F975D5FFC)

System uptime in nanoseconds: 28166708449419

last loaded kext at 25750663358116: com.apple.iokit.IOBluetoothUSBDFU 4.3.6f3 (addr 0xffffff7f90368000, size 12288)

last unloaded kext at 25823872546240: com.apple.driver.AppleUSBCDC 4.3.3b1 (addr 0xffffff7f9030c000, size 16384)

loaded kexts:

com.kaspersky.kext.mark.1.0.5 1.0.5

com.kaspersky.kext.kimul.44 44

com.kaspersky.nke 1.6.4a15

com.kaspersky.kext.klif 3.0.4a41

com.squirrels.airparrot.framebuffer 3

com.squirrels.driver.AirParrotSpeakers 1.8

com.apple.filesystems.smbfs 3.0.2

com.apple.filesystems.autofs 3.0

com.apple.iokit.IOBluetoothSerialManager 4.3.6f3

com.apple.driver.ApplePlatformEnabler 2.2.0d4

com.apple.driver.AGPM 110.19.6

com.apple.driver.X86PlatformShim 1.0.0

com.apple.driver.AppleHDA 272.18.3

com.apple.driver.AppleOSXWatchdog 1

com.apple.driver.AppleUpstreamUserClient 3.6.1

com.apple.driver.AudioAUUC 1.70

com.apple.iokit.IOUserEthernet 1.0.1

com.apple.Dont_Steal_Mac_OS_X 7.0.0

com.apple.driver.AppleHWAccess 1

com.apple.driver.AppleIntelHD5000Graphics 10.0.6

com.apple.driver.AppleHV 1

com.apple.driver.AppleLPC 1.7.3

com.apple.driver.AppleIntelFramebufferAzul 10.0.6

com.apple.driver.AppleIntelSlowAdaptiveClocking 4.0.0

com.apple.driver.AppleCameraInterface 5.36.0

com.apple.driver.AppleThunderboltIP 2.0.2

com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.3.6f3

com.apple.driver.AppleSMCLMU 2.0.7d0

com.apple.driver.AppleBacklight 170.7.4

com.apple.driver.AppleMCCSControl 1.2.12

com.apple.driver.AppleUSBTCButtons 240.2

com.apple.driver.AppleUSBTCKeyboard 240.2

com.apple.driver.AppleUSBCardReader 3.5.5

com.apple.driver.AppleUSBHub 705.4.2

com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1

com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0

com.apple.BootCache 36

com.apple.driver.XsanFilter 404

com.apple.iokit.IOAHCIBlockStorage 2.7.1

com.apple.driver.AppleAHCIPort 3.1.2

com.apple.driver.AirPort.Brcm4360 930.37.3

com.apple.driver.AppleUSBXHCI 710.4.11

com.apple.driver.AppleSmartBatteryManager 161.0.0

com.apple.driver.AppleRTC 2.0

com.apple.driver.AppleACPIButtons 3.1

com.apple.driver.AppleHPET 1.8

com.apple.driver.AppleSMBIOS 2.1

com.apple.driver.AppleACPIEC 3.1

com.apple.driver.AppleAPIC 1.7

com.apple.nke.applicationfirewall 161

com.apple.security.quarantine 3

com.apple.security.TMSafetyNet 8

com.apple.kext.triggers 1.0

com.apple.driver.DspFuncLib 272.18.3

com.apple.kext.OSvKernDSPLib 1.15

com.apple.iokit.IOSurface 97.4

com.apple.driver.AppleHDAController 272.18.3

com.apple.iokit.IOHDAFamily 272.18.3

com.apple.iokit.IOAudioFamily 203.3

com.apple.vecLib.kext 1.2.0

com.apple.iokit.IOSerialFamily 11

com.apple.AppleGraphicsDeviceControl 3.10.25

com.apple.iokit.IOAcceleratorFamily2 156.16

com.apple.iokit.IOSlowAdaptiveClockingFamily 1.0.0

com.apple.driver.X86PlatformPlugin 1.0.0

com.apple.driver.IOPlatformPluginFamily 5.9.1d7

com.apple.iokit.IOUSBUserClient 705.4.0

com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.3.6f3

com.apple.iokit.IOBluetoothFamily 4.3.6f3

com.apple.driver.AppleBacklightExpert 1.1.0

com.apple.driver.AppleSMC 3.1.9

com.apple.iokit.IONDRVSupport 2.4.1

com.apple.driver.AppleSMBusController 1.0.13d1

com.apple.iokit.IOGraphicsFamily 2.4.1

com.apple.driver.AppleUSBMultitouch 245.2

com.apple.iokit.IOUSBHIDDriver 705.4.0

com.apple.iokit.IOSCSIBlockCommandsDevice 3.7.5

com.apple.iokit.IOUSBMassStorageClass 3.7.2

com.apple.iokit.IOSCSIArchitectureModelFamily 3.7.5

com.apple.driver.AppleUSBMergeNub 705.4.0

com.apple.driver.AppleUSBComposite 705.4.9

com.apple.driver.CoreStorage 471.30.1

com.apple.iokit.IOAHCIFamily 2.7.5

com.apple.driver.AppleThunderboltDPInAdapter 4.0.6

com.apple.driver.AppleThunderboltDPAdapterFamily 4.0.6

com.apple.driver.AppleThunderboltPCIDownAdapter 2.0.2

com.apple.driver.AppleThunderboltNHI 3.1.7

com.apple.iokit.IOThunderboltFamily 4.2.2

com.apple.iokit.IO80211Family 730.60

com.apple.driver.mDNSOffloadUserClient 1.0.1b8

com.apple.iokit.IONetworkingFamily 3.2

com.apple.iokit.IOUSBFamily 720.4.4

com.apple.driver.AppleEFINVRAM 2.0

com.apple.driver.AppleEFIRuntime 2.0

com.apple.iokit.IOHIDFamily 2.0.0

com.apple.iokit.IOSMBusFamily 1.1

com.apple.security.sandbox 300.0

com.apple.kext.AppleMatch 1.0.0d1

com.apple.driver.AppleKeyStore 2

com.apple.driver.AppleMobileFileIntegrity 1.0.5

com.apple.driver.AppleCredentialManager 1.0

com.apple.driver.DiskImages 398

com.apple.iokit.IOStorageFamily 2.0

com.apple.iokit.IOReportFamily 31

com.apple.driver.AppleFDEKeyStore 28.30

com.apple.driver.AppleACPIPlatform 3.1

com.apple.iokit.IOPCIFamily 2.9

com.apple.iokit.IOACPIFamily 1.4

com.apple.kec.Libm 1

com.apple.kec.pthread 1

com.apple.kec.corecrypto 1.0

Model: MacBookPro11,1, BootROM MBP111.0138.B16, 2 processors, Intel Core i5, 2.8 GHz, 8 GB, SMC 2.16f68

Graphics: Intel Iris, Intel Iris, Built-In

Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1600 MHz, 0x02FE, -

Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1600 MHz, 0x02FE, -

AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x112), Broadcom BCM43xx 1.0 (7.15.166.24.3)

Bluetooth: Version 4.3.6f3 16238, 3 services, 18 devices, 1 incoming serial ports

Network Service: Wi-Fi, AirPort, en0

Serial ATA Device: APPLE SSD SM0512F, 500.28 GB

USB Device: Internal Memory Card Reader

USB Device: BRCM20702 Hub

USB Device: Bluetooth USB Host Controller

USB Device: Apple Internal Keyboard / Trackpad

Thunderbolt Bus: MacBook Pro, Apple Inc., 17.2

First get rid of the Kaspersky AV software

\http://support.kaspersky.com/us/11531

See if the panics stop.

Ciao.

Thank you Ogelthorpe. I've uninstalled it but it just did it again (crashed) but this time there was no kernel panic report log after I logged back in.  Is there a way I can pull a log up manually?  I'm sorry to bother you about this.  

Thank you so much though!

Also, the "K" icon is gone after the uninstall.  I thought everything would be back to normal.

I'm hoping it won't do it anymore. lol

Thanks again.

These are the only instructions that I am aware of to log a kernel panic:

https://support.apple.com/en-us/HT201753

Check if there is another one and if so, post it.

Ciao.