HT201398: If an app you installed unexpectedly quits, stops responding, or won’t open

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Susie525

Q: My ipod touch has ios 6.1.6.  My games such as candy crush and bubble witch saga and others have stopped working.  is there a way to download a newer ios.  It just tells me it is up to date

My ipod touch has ios 6.1.6.  My games such as candy crush and bubble witch saga have stopped working.  They will try to open but then just closes.  Is there a way to load a newer ios.  Or  does anyone have a solution.

iPod touch (4th generation), iOS 6.1.6

Posted on May 21, 2015 1:04 PM

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Q: My ipod touch has ios 6.1.6.  My games such as candy crush and bubble witch saga and others have stopped working.  is th ... more

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  • by Kappy,

    Kappy Kappy May 21, 2015 1:10 PM in response to Susie525
    Level 10 (271,328 points)
    Desktops
    May 21, 2015 1:10 PM in response to Susie525

    See the chart below to determine whether you can upgrade your device and what you can upgrade to. If you do not have a Software Update option present on your iDevice, then you are trying to upgrade to iOS 5 or higher. You will have to connect your device to your computer and open iTunes in order to upgrade.

     

    IPhone, iPod Touch, and iPad iOS Compatibility Chart

     

         Device                                       iOS Verson

     

    iPhone 1                                      iOS 3.1.3

    iPhone 3G                                   iOS 4.2.1

    iPhone 3GS                                 iOS 6.1.x

    iPhone 4                                      iOS 7.1.x

    iPhone 4S                                    iOS 8.x.x

    iPhone 5                                      iOS 8.x.x

    iPhone 5c                                     iOS 8.x.x

    iPhone 5s                                     iOS 8.x.x

    -------------------------------------------------------

    iPod Touch 1                               iOS 3.1.3

    iPod Touch 2                               iOS 4.2.1

    iPod Touch 3                               iOS 5.1.1

    iPod Touch 4                               iOS 6.1.x

    iPod Touch 5                               iOS 8.x.x

    -------------------------------------------------------

    iPad 1                                          iOS 5.1.1

    iPad 2                                          iOS 8.x.x

    iPad 3                                          iOS 8.x.x

    iPad 4                                          iOS 8.x.x

    iPad Mini & Mini Retina                iOS 8.x.x

    iPad Air                                        iOS 8.x.x

    =====================================

     

    Select the method most appropriate for your situation.

     

    Upgrading iOS

       1. How to update your iPhone, iPad, or iPod Touch

       2. iPhone Support

       3. iPod Touch Support

       4. iPad Support

     

         a. Updating Your iOS from iOS 5

     

              Tap Settings > General > Software Update

     

         If an update is available there will be an active Update button. If you are current,

         then you will see a gray screen with a message saying your are up to date.

     

         b. If you are still using iOS 4 Updating your device to iOS 5 or later.

     

         c. Resolving update problems

     

            1. iOS - Unable to update or restore

            2. iOS- Resolving update and restore alert messages