-
All replies
-
Helpful answers
-
May 21, 2015 1:42 PM in response to Yoon-Jackby mario49,Hey Yoon-Jack,
Thanks for the question. If I understand correctly, there is an update but you are in the middle of restoring and it is taking a while. I would recommend that you read this article, it may be able to help the issue.
If you need help restoring from an iCloud backup - Apple Support
iCloud can take approximately 1 to 4 hours per gigabyte during a restore process.
There are several steps you can take:
- In iOS 8 or later, check the progress of the transfer on your device under Settings > iCloud > Backup. In iOS 7, go to Settings > iCloud > Storage & Backup. If the restore process is underway, the iCloud Backup setting is dimmed.
- Make sure that your device is connected to the Internet with reliable Wi-Fi.
- Make sure that your device is plugged in to a power outlet.
- Check the Apple progress bar that appears while transferring a backup.
Thanks for using Apple Support Communities.
Have a good one,
Mario
