josemikhail

Q: App Store Issue - Cannot Connect to the App Store

Hi,

 

I am having problems with the App Store, I'll try to be detailed as possible. First, here is a detail about my computer:

  • 2013 Macbook Pro 13, Retina, Intel Iris
  • Yosemite 10.10.3

I have reinstalled the OS X but after the installation the I was having problem with the App Store, see the two images below:

Screen Shot 2015-04-15 at 4.37.57 PM.pngScreen Shot 2015-04-15 at 4.37.41 PM.png

I am logged in to my Apple ID, I can see the Featured, Top Charts, and Categories panels but there is nothing on the Purchases and Updates panels except "Cannot Connect to the App Store". I can access the iTunes and store plus there is an update for the iTunes but again I am stuck with the "Cannot Connect..." panel.

 

I've browsed the web for solutions, none of them worked. Here is a list of what I have done:

 

I am inclined to believe this is Apple's side of the issue or could this be a hardware issue? I have no idea at this point and I am exhausted. Hope someone can help me with this.

 

Cheers.

 

Mikhail

MacBook Pro with Retina display, OS X Yosemite (10.10.3)

Posted on Apr 15, 2015 2:03 AM

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