Q: Song shows as "Purchased" in iTunes and won't let me re-download it, but it doesn't show up in my Purchased list. I want the song back, don't mind re-downloading, but it won't let me

I have the same problem, took me 3 days to find the solution:

1. Go into iTunes store (need to be logged in)

2. On the homepage, go to "Purchased" right hand side right under "Music Quick Links" and "Account"

3. Now your purchased history will show up (not to confuse with the purchased playlist inside your local device).

4. On the top center; you should see something like "All" and "Not in My Library", select "Not in My Library" to find the missing songs.

5. On the bottom right, go should see "Download All", click on it and this should initiate the download immediately.

Hope this will solve it for you...

THANK YOU SOOOO MUCH!!! I found all my lost Beatles albums thanks to you :-)

I had the same problem. It says "purchased" but it is greyed out.  I managed to sort this with the following:

1) Open iTunes on computer and sign in

2) At the top, towards the right, click on your name appearing with a small down arrow.

3) Click on Purchased

4) At the top click on the box "Not in Library"

5) There should be the song(s) that you purchased but for some reason didn't download to your library.

6) Click on the download-cloud icon showing on the wanted album cover and voila!

I am using OS X 10.9.5

Good luck!

thanks samhaque!

this worked for me....

itunes>preferences>store> click box "show itunes in cloud"

the songs re-appeared in my purchased list, i just have to re-download them again.

Had similar problem. Go to iTunes Store. Click on Purchased. That'll give you a list of everything you've bought. From that list just click on any of the songs to download it. It'll then prompt you for your username and password. once that's in go back to your music and all the "Cloud" songs (i.e., previously bought and downloaded songs that are no longer on your device and "greyed out") should now be downloadable... it's just some problem with authenticating or something... won't do anything until you've put your user/password in...

Thank you!! This worked for me!

This fixed it for me.  What a frustrating issue.  move THIS GUY to page one.

Go on to the playlist "Purchased" find the song that hasn't downloaded and right click (Mac equivalent) and select "Download".

Hope This helps

To Jim's and the others points this should work. If it isn't the issue with the hidden files being selected in Account quick link then going to library as Jim suggested works.  It may not show in the not on this computer list though.  I found the album I was looking for by going to the specific artist.  It was there and then I clicked on the iCloud download icon and now its in my library on another Mac I own.

Thanks so much for sharing this, I thought I was going crazy!

I see no 'Qick links' (do you mean 'Quick links'?) to click on. I keep buying albums and only getting one of the songs on the album in my itunes library. Please help. All my friends with itunes have this problem and none of us can fix it!

If you already purchased music but can't redownload it:

1. go to the iTunes store
2. search what you are trying to download
3. (if price is listed for song) click the price
4. it should say, you've already purchased it, would you like to redownload it.
5. Hit yes (obviously)

You can download each song individually. The only thing i could not download was the "album only" content.

Apple please help with this!

Wow! Can't believe how hard this one was to accomplish! You are awesome! Keep the help coming!!

I have the same exact issue.

This response worked up until step 5

1) Go to iTunes on computer

2) Go to iTunes store and "Sign in"

3) On the right hand side by " Qick Links " under that and click " Account " and sign in again.

4) You will your account information.

5) Go down you'll see " iTunes in iCloud" and click " Hidden Purchase" and go to " Manager" to "Unhidden"

When I got to step 5 the hidden purchases button was not there.

This Worked For Me