Robnreb1

Q: Can't access songs on cloud

Hi,

 

i have an iTunes Match subscription and can see most of my songs in the cloud when viewing from my IPhone 6+ however neither clicking the cloud icon to download them, or attempting to play them directly from the cloud, works.

 

When attempting to download all that happens is that the cloud icon briefly turns into the downloading circle icon but then flips straight back after about 2 seconds.

 

This has been going on for months and is true when using 4G, 3G and Wifi.

 

I have also tried severAl hard resets and iTunes synchs.

 

Has anyone else experienced / fixed this?

 

Thanks

Rob

iPhone 6 Plus, iOS 8.3

Posted on May 21, 2015 11:22 AM

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