JoKeR.1

Q: why will my apple tv not let me connect to my iTunes profile

i have tried to connect my apple tv to my account and it won't connect to home sharing.  i am on the same network for both my computer and apple tv.  my account id and my password are both correct and have checked multiple times.  if some one can please help me out i would appreciate it.  thanks

MacBook Air, OS X Yosemite (10.10.3)

Posted on May 23, 2015 8:04 PM

Close

Q: why will my apple tv not let me connect to my iTunes profile

  • All replies
  • Helpful answers

  • by jeremy_v,

    jeremy_v jeremy_v May 25, 2015 3:20 PM in response to JoKeR.1
    Community Specialists
    May 25, 2015 3:20 PM in response to JoKeR.1

    Hi JoKeR.1,

     

    Thank you for visiting Apple Support Communities.

     

    It sounds like you're not able to use Home Sharing with your Apple TV, even though you're signed in with the right Apple ID and on the right network.

     

    You can find some additional settings and troubleshooting steps that can help with this situation in Troubleshooting Home Sharing.

     

    Best Regards,

     

    Jeremy