HT201500: Change the shipping address for print product orders in iPhoto

Learn about Change the shipping address for print product orders in iPhoto
ryan kotar

Q: photos app 2015....has anyone ordered a photo book with this yet?

I have a beautiful photo book ready to print but can't get past the Add shipping Address entry.  After selecting my contact info, I get an Invalid Address error message.  The information in the following fields is missing or incomplete: Street contains a P.O. Box.

Unfortunately, the "Street" field DOES NOT contain a PO Box....I don't have one!

Help, Please. 

iMac G4, Mac OS X (10.4.3)

Posted on May 14, 2015 11:19 AM

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Q: photos app 2015....has anyone ordered a photo book with this yet?

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  • by LarryHN,

    LarryHN LarryHN May 14, 2015 11:23 AM in response to ryan kotar
    Level 10 (84,565 points)
    Photos for Mac
    May 14, 2015 11:23 AM in response to ryan kotar

    1 - please share correct information - you state that you have OS X 10.4.3 - there is nversion of iPhoto that can order books that will run on that OS  --  what version of iPhoto and of the OS do you actually have?

     

    2 - most common cause of this is an incorrect print products country - but without correct information about versions it is impossible to know for sure or to give you specific advice - look in the iPhoto or Photos references for the print products country setting and be sure it is correct and matches your billing information

     

    LN

  • by jamesecahill,Solvedanswer

    jamesecahill jamesecahill May 24, 2015 11:16 AM in response to ryan kotar
    Level 1 (10 points)
    May 24, 2015 11:16 AM in response to ryan kotar

    I had this same issue today... It seems to be a bug for any address that has the letters "P" and "O" in them, in that order (doesn't matter if there are characters in between). I simply just took the "O" out of my address and it let me use it. Hopefully the post office will figure it out!

     

    Time to learn some regex Apple... That's some sloppy code.

  • by ryan kotar,

    ryan kotar ryan kotar May 25, 2015 5:54 AM in response to jamesecahill
    Level 1 (0 points)
    May 25, 2015 5:54 AM in response to jamesecahill

    Apple support helped to get the book ordered and to me on time!!

    Had to change any letter O in my street address to zeros. This removed the error, but they had to correct my shipping address behind the scenes.

    Hopefully, they will resolve this issue on the next update!

    Unexpected problems always happen, but Apple support was amazing! And my book turned out great!!

  • by stephfromraglan,

    stephfromraglan stephfromraglan Dec 11, 2015 9:59 PM in response to jamesecahill
    Level 1 (4 points)
    Dec 11, 2015 9:59 PM in response to jamesecahill

    Thank you for this, it worked with my address too. Very sloppy, though - as you say.