HT204492: Troubleshooting the Apple Remote
Learn about Troubleshooting the Apple RemoteQ: What can you do if your apple remote stops working and you cannot get into your apple tv and the remote is not compatible with you ... What can you do if your apple remote stops working and you cannot get into your apple tv and the remote is not compatible with your macbook with retina? And you have already purchased new batteries!! more
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All replies
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Helpful answers
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May 24, 2015 6:35 PM in response to krs_88by Rysz,Try Resetting the Apple TV by disconnecting the power cable for about 30 seconds.
You can also control Apple TV via Remote app on your iPhone or iPad.
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May 24, 2015 8:37 PM in response to Ryszby krs_88,no the remote doesn't work at all is what I am saying. I put a new battery in it and it still won't work.
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May 25, 2015 10:11 AM in response to krs_88by Rysz,I understand, but if you have not yet done so, try a reset.