balthazerb

Q: How do unlock the Ukash malware screen on ipad air. I cant get around/past the screen to do anything

How do i get rid of UKASH screen on ipad air. I can't control anything , can't get past the UKASH window

iPad Air, iOS 7.1.2, It's ios 7 but which dot i cant say

Posted on May 25, 2015 5:48 AM

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Q: How do unlock the Ukash malware screen on ipad air. I cant get around/past the screen to do anything

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  • by jason269,

    jason269 jason269 May 26, 2015 2:05 PM in response to balthazerb
    Community Specialists
    May 26, 2015 2:05 PM in response to balthazerb

    Hello, balthazerb.  

     

    Thank you for visiting Apple Support Communities.  

     

    I understand you are receiving a message requiring payment before you can use your browser.  You will need to clear Safari web data and close all open applications as outlined below.  

     

    Clear information from your device

    To clear your history and cookies from Safari in iOS 8, tap Settings > Safari > Clear History and Website Data. In iOS 7 or earlier, tap Clear History and tap Clear Cookies and Data.

    To clear other stored information from Safari, tap Settings > Safari > Advanced > Website Data > Remove All Website Data.

     

    To visit sites without leaving a history, turn on private browsing.

     

    Safari web settings on your iPhone, iPad, or iPod touch

     

    Force an app to close in iOS

     

    -Jason H.