Jordanrobbins48

Q: Charging issues, overheating and battery problem

it seems okay now, but when charging my 38mm sport, it got to about 44%, and stayed there whilst getting quite hot. It then said the charger was an unsupported accessory so I left it unplugged for 5 minutes. It cooled down and then charged to 100% within an hour, is this normal? aren't they supposed to be charged overnight?

Watch Sport 38mm, Mac OS 9.2.x, null

Posted on Apr 25, 2015 2:18 PM

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Q: Charging issues, overheating and battery problem

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  • by TransPNG,

    TransPNG TransPNG May 19, 2015 5:19 PM in response to ButterrMann
    Level 1 (0 points)
    May 19, 2015 5:19 PM in response to ButterrMann

    I'm using the Sport version.

    I just got the same problems and it comes second time last night before I went to sleep.

    My Sport version is also extremely heating and not charging. I plug it out from charger and switch off the watch.

    I wait for 10 mins, let it cool down. I reboot it and it's return to normal.

  • by FLKitty,

    FLKitty FLKitty May 20, 2015 8:55 AM in response to TransPNG
    Level 1 (4 points)
    iCloud
    May 20, 2015 8:55 AM in response to TransPNG

    I had this twice, the issue stopped once I stopped putting near things that could move it.  Seems that if it is bumped while charging the charger is shifted causes it to not charge and heat the watch.  the heating still didn't affect the performance of the watch just the charge. Apple needs to figure out a way to stop the shifting of the charging cord from moving off the watch if moved during charging.

  • by DJC_SP,

    DJC_SP DJC_SP May 27, 2015 5:15 AM in response to Jordanrobbins48
    Level 1 (0 points)
    May 27, 2015 5:15 AM in response to Jordanrobbins48

    Mine 42mm is getting hot while charging also. But this issue happened right after the 1.0.1 update.

  • by sonneta,

    sonneta sonneta May 27, 2015 9:45 AM in response to Jordanrobbins48
    Level 1 (4 points)
    Photos for Mac
    May 27, 2015 9:45 AM in response to Jordanrobbins48

    Charged mine overnight. In the morning, there was no charge, the charger was super hot, and it looked like this:

    charger.jpg

  • by Jordanrobbins48,

    Jordanrobbins48 Jordanrobbins48 May 27, 2015 11:30 AM in response to sonneta
    Level 1 (1 points)
    May 27, 2015 11:30 AM in response to sonneta

    I would definitely be returning that. I decided to go for a refund instead of a replacement. I refuse to buy another until know that all of these problems that shouldn't be happening in the first place are fixed!

  • by sonneta,

    sonneta sonneta May 27, 2015 12:30 PM in response to Jordanrobbins48
    Level 1 (4 points)
    Photos for Mac
    May 27, 2015 12:30 PM in response to Jordanrobbins48

    Went onto Apple Support via chat and they is sending me a new cord.

  • by MoosePad,

    MoosePad MoosePad Aug 3, 2015 11:12 AM in response to DJC_SP
    Level 1 (0 points)
    Aug 3, 2015 11:12 AM in response to DJC_SP

    I purchased my watch: 38mm Sport-Gray on-July 28th. My buddy got the same model the following day.  Noticed that in the morning when I remove my watch from the charger it is defiantly VERY-WARM!  My buddy's watch when he removes his from the charger in the morning is COOL AS A CU-CUMBER. Also I noticed that his battery life seems a bit better than mine?  Though, I did have more applications running in the backround. I am concerned that OVER-TIME, I will be getting less and less battery life IF the heat issue is NOT resolved?!  I have seen many posts saying that the alignment of the charger head has to be perfect??!! But its magnetic and is SUPPOSED to seat and align automatically??!! So I'm at a loss...I do sweat a lot and notice that the back has a lot of residue. I will start wiping both the charger head and the back of the watch before charging and see if that resolves the issue...

  • by pug1334,

    pug1334 pug1334 Aug 3, 2015 10:04 PM in response to MoosePad
    Level 1 (24 points)
    Aug 3, 2015 10:04 PM in response to MoosePad

    When I first got my stainless steel 42mm Apple Watch, the overheating and diminishing battery issue happened once.  I called Apple and requested my charger to be swapped out because I read somewhere it is the charger not the watch or battery that's at fault.  My replacement charger arrived, I returned the original charger and never had the issue again.

  • by pgauthi,

    pgauthi pgauthi Aug 26, 2015 6:49 AM in response to Jordanrobbins48
    Level 1 (0 points)
    Aug 26, 2015 6:49 AM in response to Jordanrobbins48

    Mine charges up to 76% (exactly) then I get the message.  Basically I plug it in at night, it starts to charge, then in the morning it's at 76% and I have charger not supported message.  It's always exactly 76%.  Weird huh?

  • by Jordanrobbins48,

    Jordanrobbins48 Jordanrobbins48 Aug 26, 2015 10:36 AM in response to pgauthi
    Level 1 (1 points)
    Aug 26, 2015 10:36 AM in response to pgauthi

    Yeah that's really weird! Guess you should ring apple support and/or make a Genius Bar appointment.

  • by mac_newbie24,

    mac_newbie24 mac_newbie24 Aug 19, 2016 7:22 AM in response to sonneta
    Level 1 (4 points)
    Aug 19, 2016 7:22 AM in response to sonneta

    I got the exact same problem with my Sport version.

    However being in Vietnam I can't get it replaced or serviced so I'm stuck with a dead watch until I go back to Japan (which might be 6 months later...).

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