MacBookCrush
Level 1 (0 points)

Q: My MacBook Pro has started running slow

Can anyone help?

 

I have started to experienced my MacBook Pro significantly slowing down.


I have recently installed Yosemite, My first thoughts was that the new OS was too much for my laptop   I found the 35 pager thread that recommended etrecheck and post the results in a new discussion.  I know there are some things I need to clean up too and have deleted significant amounts.

 

Problem description:

  • Sudden and significant unexplained slow-down of my MacBook Pro. 
  • I get a lot of spinning pinwheels just opening and closing applications.
  • Installed Yosemite.

 

LexSchellings can you possibly help. Looking at past forums you have been looking at etrechecks.

 

Any help to prolong the life of my Mac would be amazing.

 

Thank you all in advance.

 

EtreCheck version: 2.2 (132)

Report generated 5/28/15, 6:48 PM

Download EtreCheck from http://etresoft.com/etrecheck

 

Click the [Click for support] links for help with non-Apple products.

Click the [Click for details] links for more information about that line.

 

Hardware Information: ℹ️

    MacBook Pro (13-inch, Mid 2012) (Technical Specifications)

    MacBook Pro - model: MacBookPro9,2

    1 2.9 GHz Intel Core i7 CPU: 2-core

    8 GB RAM Upgradeable

        BANK 0/DIMM0

            4 GB DDR3 1600 MHz ok

        BANK 1/DIMM0

            4 GB DDR3 1600 MHz ok

    Bluetooth: Good - Handoff/Airdrop2 supported

    Wireless:  en1: 802.11 a/b/g/n

    Battery: Health = Normal - Cycle count = 173 - SN = W02235XFFD3LC

 

Video Information: ℹ️

    Intel HD Graphics 4000

        Color LCD 1280 x 800

 

System Software: ℹ️

    OS X 10.10 (14A389) - Time since boot: 0:55:7

 

Disk Information: ℹ️

    TOSHIBA MK7559GSXF disk0 : (750.16 GB)

        EFI (disk0s1) <not mounted> : 210 MB

        Macintosh HD (disk0s2) / : 749.30 GB (171.00 GB free)

        Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB

 

    HL-DT-ST DVDRW  GS31N 

 

USB Information: ℹ️

    Apple Inc. Apple Internal Keyboard / Trackpad

    Apple Computer, Inc. IR Receiver

    Apple Inc. BRCM20702 Hub

        Apple Inc. Bluetooth USB Host Controller

    Apple Inc. FaceTime HD Camera (Built-in)

 

Thunderbolt Information: ℹ️

    Apple Inc. thunderbolt_bus

 

Gatekeeper: ℹ️

    Mac App Store and identified developers

 

Launch Agents: ℹ️

    [loaded]    com.oracle.java.Java-Updater.plist [Click for support]

 

Launch Daemons: ℹ️

    [loaded]    com.adobe.fpsaud.plist [Click for support]

    [loaded]    com.microsoft.office.licensing.helper.plist [Click for support]

    [loaded]    com.oracle.java.Helper-Tool.plist [Click for support]

    [loaded]    com.oracle.java.JavaUpdateHelper.plist [Click for support]

 

User Launch Agents: ℹ️

    [failed]    com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist [Click for details]

 

User Login Items: ℹ️

    iTunesHelper    Application  (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)

    uTorrent    UNKNOWN  (missing value)

 

Internet Plug-ins: ℹ️

    FlashPlayer-10.6: Version: 17.0.0.169 - SDK 10.6 [Click for support]

    QuickTime Plugin: Version: 7.7.3

    NP_2020Player_IKEA: Version: 5.0.94.1 - SDK 10.6 [Click for support]

    Flash Player: Version: 17.0.0.169 - SDK 10.6 Outdated! Update

    NP_2020Player_WEB: Version: 6.0.0.11 - SDK 10.6 [Click for support]

    Default Browser: Version: 600 - SDK 10.10

    SharePointBrowserPlugin: Version: 14.0.0 [Click for support]

    JavaAppletPlugin: Version: Java 7 Update 75 Check version

 

3rd Party Preference Panes: ℹ️

    Flash Player  [Click for support]

    Java  [Click for support]

 

Time Machine: ℹ️

    Time Machine not configured!

 

Top Processes by CPU: ℹ️

         7%    Safari

         5%    com.apple.WebKit.WebContent(5)

         3%    WindowServer

         3%    hidd

         1%    AppleSpell

 

Top Processes by Memory: ℹ️

    754 MB    com.apple.WebKit.WebContent(5)

    710 MB    kernel_task

    164 MB    mdworker(11)

    147 MB    Safari

    115 MB    mds_stores

 

Virtual Memory Information: ℹ️

    1.71 GB    Free RAM

    6.29 GB    Used RAM

    0 B    Swap Used

 

Diagnostics Information: ℹ️

    May 28, 2015, 05:49:59 PM    Self test - passed

MacBook Pro (13-inch Mid 2012), OS X Yosemite (10.10)

Posted on May 28, 2015 11:00 AM

Close
MacBookCrush

Q: My MacBook Pro has started running slow

  • All replies
  • Helpful answers

  • by Linc Davis,

    Linc Davis Linc Davis May 28, 2015 11:50 AM in response to MacBookCrush
    Level 10 (208,037 points)
    Applications
    May 28, 2015 11:50 AM in response to MacBookCrush

    When you see a beachball cursor or the slowness is especially bad, note the exact time: hour, minute, second.  

    These instructions must be carried out as an administrator. If you have only one user account, you are the administrator.

    Launch the Console application in any of the following ways:

    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)

    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.

    ☞ Open LaunchPad and start typing the name.

    The title of the Console window should be All Messages. If it isn't, select

              SYSTEM LOG QUERIES ▹ All Messages

    from the log list on the left. If you don't see that list, select

              View ▹ Show Log List

    from the menu bar at the top of the screen.

    Each message in the log begins with the date and time when it was entered. Scroll back to the time you noted above.

    Select the messages entered from then until the end of the episode, or until they start to repeat, whichever comes first.

    Copy the messages to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.

    The log contains a vast amount of information, almost all of it useless for solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.

    Please don't indiscriminately dump thousands of lines from the log into this discussion.

    Please don't post screenshots of log messages—post the text.

    Some private information, such as your name, may appear in the log. Anonymize before posting.

    When you post the log extract, you might see an error message on the web page: "You have included content in your post that is not permitted," or "The message contains invalid characters." That's a bug in the forum software. Please post the text on Pastebin, then post a link here to the page you created.

  • by MadMacs0,

    MadMacs0 MadMacs0 May 28, 2015 1:16 PM in response to MacBookCrush
    Level 5 (4,801 points)
    May 28, 2015 1:16 PM in response to MacBookCrush

    You say you recently installed Yosemite but it's a seven month old version (10.10), so I'm not sure how that could have happened. Version 10.10.3 has been out since April and you really need to have that installed to gain maximum benefit from the performance improvements, bug fixes and security updates provided. Run Software Update until it tells you there are no more updates available for you.

  • by MacBookCrush,

    MacBookCrush MacBookCrush May 28, 2015 3:53 PM in response to MadMacs0
    Level 1 (0 points)
    May 28, 2015 3:53 PM in response to MadMacs0

    Macs0,

     

    I have ran the updates and will run another report. I will see if the updates have improved my system in the morning.

     

    Thanks for the help.

  • by MacBookCrush,

    MacBookCrush MacBookCrush May 29, 2015 2:57 PM in response to Linc Davis
    Level 1 (0 points)
    May 29, 2015 2:57 PM in response to Linc Davis

    After doing some serious house keeping and updating my OS it has improved apart from the time it takes to reboot my system to the point i log in and then for my desktop to be visible. I have attached another report if this helps. over the weekend i will view the log and post a copy.

     

    I have highlighted in pink programs that i have tried to remove be still are visible on the report.

     

    EtreCheck version: 2.2 (132)

    Report generated 5/29/15, 10:50 PM

    Download EtreCheck from http://etresoft.com/etrecheck

     

    Click the [Click for support] links for help with non-Apple products.

    Click the [Click for details] links for more information about that line.

     

    Hardware Information: ℹ️

        MacBook Pro (13-inch, Mid 2012) (Technical Specifications)

        MacBook Pro - model: MacBookPro9,2

        1 2.9 GHz Intel Core i7 CPU: 2-core

        8 GB RAM Upgradeable

            BANK 0/DIMM0

                4 GB DDR3 1600 MHz ok

            BANK 1/DIMM0

                4 GB DDR3 1600 MHz ok

        Bluetooth: Good - Handoff/Airdrop2 supported

        Wireless:  en1: 802.11 a/b/g/n

        Battery: Health = Normal - Cycle count = 174 - SN = W02235XFFD3LC

     

    Video Information: ℹ️

        Intel HD Graphics 4000

            Color LCD 1280 x 800

     

    System Software: ℹ️

        OS X 10.10.3 (14D136) - Time since boot: 0:3:33

     

    Disk Information: ℹ️

        TOSHIBA MK7559GSXF disk0 : (750.16 GB)

            EFI (disk0s1) <not mounted> : 210 MB

            Macintosh HD (disk0s2) / : 749.30 GB (178.05 GB free)

            Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB

     

        HL-DT-ST DVDRW  GS31N

     

    USB Information: ℹ️

        Apple Inc. FaceTime HD Camera (Built-in)

        Apple Computer, Inc. IR Receiver

        Apple Inc. BRCM20702 Hub

            Apple Inc. Bluetooth USB Host Controller

        Apple Inc. Apple Internal Keyboard / Trackpad

     

    Thunderbolt Information: ℹ️

        Apple Inc. thunderbolt_bus

     

    Gatekeeper: ℹ️

        Mac App Store and identified developers

     

    Launch Agents: ℹ️

        [loaded]    com.oracle.java.Java-Updater.plist [Click for support]

     

    Launch Daemons: ℹ️

        [loaded]    com.adobe.fpsaud.plist [Click for support]

       [loaded]    com.macpaw.CleanMyMac3.Agent.plist [Click for support] -------- I have tried to remove this.

        [loaded]    com.microsoft.office.licensing.helper.plist [Click for support]

        [loaded]    com.oracle.java.Helper-Tool.plist [Click for support]

        [loaded]    com.oracle.java.JavaUpdateHelper.plist [Click for support]

     

    User Launch Agents: ℹ️

        [failed]    com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist [Click for details]

        [loaded]    com.bittorrent.uTorrent.plist [Click for support]  -------- I have tried to remove this.

        [loaded]    com.macpaw.CleanMyMac3.Scheduler.plist [Click for support]  -------- I have tried to remove this.

        [running]    com.spigot.SearchProtection.plist [Click for support]

     

    User Login Items: ℹ️

        iTunesHelper    Application  (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)

        uTorrent    UNKNOWN  (missing value)  -------- I have tried to remove this.

        CleanMyMac 3 Menu    UNKNOWN  (missing value)  -------- I have tried to remove this.

     

    Internet Plug-ins: ℹ️

        FlashPlayer-10.6: Version: 17.0.0.188 - SDK 10.6 [Click for support]

        QuickTime Plugin: Version: 7.7.3

        NP_2020Player_IKEA: Version: 5.0.94.1 - SDK 10.6 [Click for support]

        Flash Player: Version: 17.0.0.188 - SDK 10.6 [Click for support]

        NP_2020Player_WEB: Version: 6.0.0.11 - SDK 10.6 [Click for support]

        Default Browser: Version: 600 - SDK 10.10

        SharePointBrowserPlugin: Version: 14.0.0 [Click for support]

        JavaAppletPlugin: Version: Java 7 Update 75 Check version

     

    3rd Party Preference Panes: ℹ️

        Flash Player  [Click for support]

        Java  [Click for support]

     

    Time Machine: ℹ️

        Time Machine not configured!

     

    Top Processes by CPU: ℹ️

            6%    mds

            5%    WindowServer

            4%    hidd

            3%    Safari

            3%    com.apple.WebKit.WebContent

     

    Top Processes by Memory: ℹ️

        589 MB    kernel_task

        221 MB    com.apple.WebKit.WebContent

        98 MB    mdworker(8)

        90 MB    mds_stores

        90 MB    Finder

     

    Virtual Memory Information: ℹ️

        5.05 GB    Free RAM

        2.95 GB    Used RAM

        0 B    Swap Used

     

    Diagnostics Information: ℹ️

        May 29, 2015, 10:44:14 PM    Self test - passed

  • by Linc Davis,

    Linc Davis Linc Davis May 29, 2015 3:08 PM in response to MacBookCrush
    Level 10 (208,037 points)
    Applications
    May 29, 2015 3:08 PM in response to MacBookCrush

    You've posted information that I didn't ask for and don't want, and you haven't posted the information that I did ask for and do want.

  • by OGELTHORPE,Helpful

    OGELTHORPE OGELTHORPE May 29, 2015 3:25 PM in response to MacBookCrush
    Level 9 (52,725 points)
    Mac OS X
    May 29, 2015 3:25 PM in response to MacBookCrush

    The uTorrent application should be deleted.  It is an open invitation to malware.

     

    CleanMyMac3 should be deleted.  You do not need it and it may well do harm to your MBP and be a contributor to poor performance.  Go to the developers web site for uninstall instructions.

     

    Ciao.

  • by MacBookCrush,

    MacBookCrush MacBookCrush May 29, 2015 3:27 PM in response to Linc Davis
    Level 1 (0 points)
    May 29, 2015 3:27 PM in response to Linc Davis

    I am a little unsure on the information that you require. PFB the log from pressing restart to shutting down. This happens as normal and feel there is no issue here. But just for your SA.

    I will post an extract form the slowest part of start up in a separate reply.

     

    29/05/2015 23:15:58.993 Console[598]:  Marker - 29 May 2015 23:15:58

    29/05/2015 23:16:06.286 warmd[54]: [_bootcachectl_playlist_for_file:3202] Unable to generate playlist for file: 2 No such file or directory

    29/05/2015 23:16:06.286 warmd[54]: [_bootcachectl_playlist_for_file:3202] Unable to generate playlist for file: 2 No such file or directory

    29/05/2015 23:16:06.326 warmd[54]: [_bootcachectl_playlist_for_file:3202] Unable to generate playlist for file: 2 No such file or directory

    29/05/2015 23:16:06.326 warmd[54]: [_bootcachectl_playlist_for_file:3202] Unable to generate playlist for file: 2 No such file or directory

    29/05/2015 23:16:08.672 WindowServer[155]: CGXGetConnectionProperty: Invalid connection 64795

    29/05/2015 23:16:08.673 WindowServer[155]: CGXGetConnectionProperty: Invalid connection 64795

    29/05/2015 23:16:08.673 WindowServer[155]: CGXGetConnectionProperty: Invalid connection 64795

    29/05/2015 23:16:08.673 WindowServer[155]: CGXGetConnectionProperty: Invalid connection 64795

    29/05/2015 23:16:08.673 WindowServer[155]: CGXGetConnectionProperty: Invalid connection 64795

    29/05/2015 23:16:08.674 WindowServer[155]: CGXGetConnectionProperty: Invalid connection 64795

    29/05/2015 23:16:08.682 loginwindow[88]: Login Window point of no return

    29/05/2015 23:16:08.690 CoreServicesUIAgent[302]: unexpected message <OS_xpc_error: <error: 0x7fff77b83c60> { count = 1, contents =

      "XPCErrorDescription" => <string: 0x7fff77b83f70> { length = 18, contents = "Connection invalid" }

    }>

    29/05/2015 23:16:08.693 CoreServicesUIAgent[302]: unexpected message <OS_xpc_error: <error: 0x7fff77b83c60> { count = 1, contents =

      "XPCErrorDescription" => <string: 0x7fff77b83f70> { length = 18, contents = "Connection invalid" }

    }>

    29/05/2015 23:16:08.694 com.apple.xpc.launchd[1]: (com.apple.lateragent[385]) Service exited due to signal: Killed: 9

    29/05/2015 23:16:08.706 loginwindow[88]: ERROR | -[SessionLogoutManager allPrivateProcesses] | No LS dictionary found for LSASN: LSASN:{hi=0x0;lo=0x8008}

    29/05/2015 23:16:08.698 com.apple.xpc.launchd[1]: (com.apple.MailServiceAgent[637]) Service exited due to signal: Killed: 9

    29/05/2015 23:16:08.707 loginwindow[88]: ERROR | -[SessionLogoutManager allPrivateProcesses] | No LS dictionary found for LSASN: LSASN:{hi=0x0;lo=0xf00f}

    29/05/2015 23:16:08.707 loginwindow[88]: ERROR | -[SessionLogoutManager allPrivateProcesses] | No LS dictionary found for LSASN: LSASN:{hi=0x0;lo=0x12012}

    29/05/2015 23:16:08.710 UserEventAgent[39]: Captive: [UserAgentDied:143] User Agent @port=75783 Died

    29/05/2015 23:16:08.715 sharingd[271]: 23:16:08.714 : SIGTERM received, shutting down.

    29/05/2015 23:16:08.719 lsuseractivityd[286]: [SFActivityAdvertiser] ERROR: lost XPC connection

    29/05/2015 23:16:08.720 lsuseractivityd[286]: [SFContinuityScanManager] ERROR: lost XPC connection

    29/05/2015 23:16:08.755 com.apple.xpc.launchd[1]: (com.apple.AirPlayUIAgent[241]) Service exited due to signal: Killed: 9

    29/05/2015 23:16:08.755 com.apple.xpc.launchd[1]: (com.apple.iTunesHelper.4576[348]) Service exited with abnormal code: 1

    29/05/2015 23:16:08.755 com.apple.xpc.launchd[1]: (com.apple.internetaccounts[299]) Service exited due to signal: Killed: 9

    29/05/2015 23:16:08.756 com.apple.xpc.launchd[1]: (com.apple.coreservices.uiagent[302]) Service exited due to signal: Killed: 9

    29/05/2015 23:16:08.756 com.apple.xpc.launchd[1]: (com.apple.UserEventAgent-Aqua[227]) Service exited due to signal: Killed: 9

    29/05/2015 23:16:08.760 com.apple.xpc.launchd[1]: (com.apple.cloudphotosd[351]) Service exited due to signal: Killed: 9

    29/05/2015 23:16:08.817 sharingd[653]: 23:16:08.816 : Starting Up...

    29/05/2015 23:16:08.820 sharingd[653]: 23:16:08.819 : Device Capabilities (Handoff:YES, Instant Hotspot:YES, AirDrop:YES, Legacy AirDrop:YES, Remote Disc:NO)

    29/05/2015 23:16:08.946 sessionlogoutd[655]: sessionlogoutd Launched

    29/05/2015 23:16:09.208 sessionlogoutd[655]: DEAD_PROCESS: 88 console

    29/05/2015 23:16:09.764 shutdown[656]: reboot by aaron_crush:

    29/05/2015 23:16:09.764 shutdown[656]: SHUTDOWN_TIME: 1432937769 763708