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All replies
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Helpful answers
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Apr 12, 2015 2:19 PM in response to Reanna.berryby Jason L,Hi there Reanna,
Welcome to Apple Support Communities.
It sounds like there is an issue accessing visual voicemail since updating iOS on your iPhone 5c. Take a look at the article below and try running through the troubleshooting suggestions that it provides.
Get help with visual voicemail on your iPhone - Apple Support
Take care,
-Jason
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May 18, 2015 4:41 AM in response to Jason Lby rstuess,Hi,
I had the same problem.
I called my voice box and disabled Visual Voice Box, and then reenabled the Visual Voice Box.
Now it works fine.
Hope this helps.
Ralf
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May 27, 2015 1:05 PM in response to rstuessby jenniferdrolph,@rstuess I tried the thing that you had said and there were no option to turn on/off my visual voice box. Could you tell the prompts to get there?
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May 29, 2015 12:07 AM in response to jenniferdrolphby rstuess,Hello Jennifer,
I called my voice Box. In the Menu of the Voice Box (service of the provider) you can enable/disable Visual Voice Mail.
Hope this helps.
