8stargell8
Level 1 (2 points)

Q: How do I de-authorize all my PCs when I don't have them anymore?

How do you de-authorize all computers in itunes if you don't have any of your old systems?

Posted on May 31, 2015 3:28 PM

by Niel,Apple recommended
Niel Niel
Level 10 (314,274 points)
Mac OS X
A:

Use the Deauthorize All command documented in this article, or if it isn't an option, the 'contact iTunes Store support' link at the bottom of it.


(128127)

Posted on May 31, 2015 3:30 PM

Close
8stargell8

Q: How do I de-authorize all my PCs when I don't have them anymore?

  • All replies
  • Helpful answers

  • by Niel,Apple recommended

    Niel Niel May 31, 2015 3:30 PM in response to 8stargell8
    Level 10 (314,274 points)
    Mac OS X
    May 31, 2015 3:30 PM in response to 8stargell8

    Use the Deauthorize All command documented in this article, or if it isn't an option, the 'contact iTunes Store support' link at the bottom of it.


    (128127)

  • by Averythomas,Apple recommended

    Averythomas Averythomas May 31, 2015 3:30 PM in response to 8stargell8
    Level 4 (1,472 points)
    May 31, 2015 3:30 PM in response to 8stargell8

    https://support.apple.com/en-us/HT204385

  • by 8stargell8,

    8stargell8 8stargell8 May 31, 2015 3:39 PM in response to Averythomas
    Level 1 (2 points)
    May 31, 2015 3:39 PM in response to Averythomas

    Thanks,

     

    Looks like a call to support, because I can't see how to use itunes to deauthorize all on a none authorized PC.

  • by King_Penguin,Apple recommended

    King_Penguin King_Penguin Jun 1, 2015 12:29 AM in response to 8stargell8
    Level 10 (135,234 points)
    iTunes
    Jun 1, 2015 12:29 AM in response to 8stargell8

    It shouldn't matter whether the account is authorised or not on that computer, you just need to log into the account via the Store > View Account menu option (or, if using iTune 12, by tapping your id towards the top right of the iTunes screen and tapping Account info ; if a different account is currently logged into that computer's iTunes tehn Store > Sign Out and Store > Sign In), and in the 'Apple ID Summary' section of your account there should be 'deauthorise all' button/link.

     

    You can only 'deauthorise all' once every 12 months, if you've already done so then you will need to try contacting iTunes Support and see if they can do it for you