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BellaRae

Q: why does the computer take so long to load in safari

Why is my computer taking so long to load in Safari.  The rainbow circle keeps showing up.

iMac, Mac OS X (10.7.3)

Posted on Jun 1, 2015 1:34 PM

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Q: why does the computer take so long to load in safari

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  • by dominic23,Helpful

    dominic23 dominic23 Jun 1, 2015 1:38 PM in response to BellaRae
    Level 8 (41,820 points)
    Mac OS X
    Jun 1, 2015 1:38 PM in response to BellaRae

      Go step by step by step and test.

     

     

    1. Power off the router. Unplug it from the wall. Wait a while.

        Plug it back to the wall. Power the router on. Wait until all the lights are lit properly. It will take a while.

        Restart the computer.

     

        Start up in Safe Mode.

        http://support.apple.com/kb/PH14204

     

     

    2. Delete Caches.db

     

        Close all windows and quit all applications.

        Hold "option" key down and click "Go" menu in the Finder menu bar.

        Select "Library" from the dropdown.

     

        Library > Caches > com.apple.Safari > Caches.db

        Right click the Caches.db file and select "Move To Trash.

        Close windows and relaunch Safari.

     

     

    3. Empty Caches

     

        Safari > Preference > Advanced

        Checkmark the box for "Show Develop menu in menu bar".

        Develop menu will appear in the Safari menu bar.

        Click Develop and select "Empty Caches" from the dropdown.

     

    4. Delete Cookies

     

        Safari > Preferences > Privacy > Cookies and other website data:

     

        Click the “Details” button.

        Remove all cookies except  ones from Apple, your internet service provider and banks.

     

    5. Safari > Preferences > Extensions

     

        Turn off Extensions if any and launch Safari again to test.

        Turn on those one by one and test.

     

    6. Deselect Proxies if selected.

     

        System Preference > Network > Advanced  > Proxies Tab

        Under "Select Protocol", uncheck any box if selected.

        Click "OK" then  "Apply”.

     

    7. If this doesn't help, run  EtreCheck and post the report here please.

     

         EtreCheck:  https://discussions.apple.com/docs/DOC-6173

  • by Linc Davis,Helpful

    Linc Davis Linc Davis Jun 1, 2015 2:48 PM in response to BellaRae
    Level 10 (208,000 points)
    Applications
    Jun 1, 2015 2:48 PM in response to BellaRae

    I suggest you start by taking the steps recommended in this support article.