jtgillen wrote:
I get the pop-up: "Unknown error in scanning process NilObjectException (0) - Any ideas on how to get it to scan?
I need to fix that error message so it gives better information. It is caused by a problem accessing Safari's Extensions folder. This is typically the result of permissions problems in your home folder, interference by anti-virus software, or, in some cases, a failing hard drive.
To solve the permissions issue, see:
http://www.adwaremedic.com/kb/permissions_issues.php
Follow the instructions there for repairing the home folder permissions. (Repairing permissions with Disk Utility will not solve this particular problem.)
If that doesn't help, try restarting in safe mode:
Try safe mode if your Mac doesn't finish starting up - Apple Support
While in safe mode, try scanning with AdwareMedic.
If none of that works, please feel free to contact me for additional assistance, either here or via e-mail:
http://www.thesafemac.com/contact/
Note that TSMART is very old, and it's very unlikely that it removed everything from your system that needs to be removed.
(Fair disclosure: I may receive compensation from links to my sites, TheSafeMac.com and AdwareMedic.com.)