HT204051: If your iPhone, iPad, or iPod touch won’t connect to a Wi-Fi network

Learn about If your iPhone, iPad, or iPod touch won’t connect to a Wi-Fi network
jameslfrompekin
Level 1 (0 points)

Q: My wi-fi keeps dropping my connection.  I turn on wi-fi and then turn it back on and then I am reconnected for a while but then am dropped again.

DDropped wi-if connection.

iPad 2, iOS 8.1.2

Posted on Jun 3, 2015 5:21 AM

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jameslfrompekin

Q: My wi-fi keeps dropping my connection.  I turn on wi-fi and then turn it back on and then I am reconnected for a while but th ... more

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  • Helpful answers

  • by thunderzzz,

    thunderzzz thunderzzz Jun 3, 2015 5:28 AM in response to jameslfrompekin
    Level 6 (8,379 points)
    Notebooks
    Jun 3, 2015 5:28 AM in response to jameslfrompekin

    Try to reset your network settings.

    Settings - General - Reset - Reset Network Settings

    Try to reset your device. This won't delete your data stored on the phone.

    • Press and hold the Sleep/Wake button
    • Press and hold on the Home button
    • Keep holding both buttons until the display turns off and back on with Apple logo on it.

    Alternatively, you may go to Settings - General - Reset - Reset All Settings

    Restart your iPhone, iPad, or iPod touch - Apple Support

  • by sneil1981,

    sneil1981 sneil1981 Jun 3, 2015 2:16 PM in response to thunderzzz
    Level 1 (0 points)
    Jun 3, 2015 2:16 PM in response to thunderzzz

    Thanks Thunderzzz. I've tried this multiple times along with powering off the router and I still keep on having this issue. I thought I solved it as I was connected for about an hour, but sure enough I was dropped. T

     

    his just started happening last week prior to me updating to IOS 8.3. I did do the update and this didn't solve the problem. This is very frustrating and any further suggestions would be very helpful!