RPTR

Q: Aperture Not Working After Updating to OS 10.10.3

I have updated to the latest version of the OS and my legitimate copy of Aperture has been inoperable since the update. Apple has sent an email to everyone with a registered copy of Aperture stating that it still will work after the update but that is not the case. I feel lied to and I have about 200,000 photos across 7 Aperture libraries and this new "Photos" app lacks the professional tools that I need. I was going to transition to other options but I didn't feel the need to right away since they said it would be fine.

 

Is there some update patch I am missing? I would like to think they didn't abandon the few of us that use it and love the program for what it was. (See images below.)

 

Screen Shot 2015-04-21 at 8.55.34 PM.png

 

Screen Shot 2015-04-21 at 8.55.52 PM.png

 

Screen Shot 2015-04-21 at 8.56.05 PM.png

Aperture 3, OS X Yosemite (10.10.3)

Posted on Apr 21, 2015 5:59 PM

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Q: Aperture Not Working After Updating to OS 10.10.3

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  • by léonie,Helpful

    léonie léonie Apr 21, 2015 6:07 PM in response to RPTR
    Level 10 (106,848 points)
    iLife
    Apr 21, 2015 6:07 PM in response to RPTR

    What is your current Aperture version?

     

    Shortly before the Mac OS X 10.10.3 update, Apple released the compatibility update to Aperture 3.6., that you need to install.

    If your current Aperture version is Aperture 3.5.1,Aperture  should be showing at the AppStore on your Purchases tab.  If you are seeing Aperture there, move your crossed out Aperture application from the Applications folder to the Trash (but do not empty the Trash).

    Then try to download and install Aperture from the Purchases tab of the AppStore.

  • by RPTR,

    RPTR RPTR Apr 21, 2015 6:22 PM in response to léonie
    Level 1 (0 points)
    Apr 21, 2015 6:22 PM in response to léonie

    I have and OEM box copy and they have no update for this apparently

  • by William Lloyd,

    William Lloyd William Lloyd Apr 21, 2015 9:30 PM in response to RPTR
    Level 7 (21,148 points)
    Apr 21, 2015 9:30 PM in response to RPTR

    Contact AppleCare. You'll need to get Aperture 3.6.

  • by Jolo1,

    Jolo1 Jolo1 Apr 26, 2015 7:06 PM in response to RPTR
    Level 1 (0 points)
    Apr 26, 2015 7:06 PM in response to RPTR

    I had same errors as OP, mine was bought via App Store, I just hadn't updated Aperture recently (since all the updates seemed related to Yosemite). I upgraded to Yosemite and suddenly Aperture wouldn't launch, and wouldn't upgrade. But doing as léonie suggested worked: move Aperture from Applications to Trash, then go back to App Store and select Install.

  • by PaddyFH,

    PaddyFH PaddyFH May 15, 2015 7:12 AM in response to Jolo1
    Level 1 (9 points)
    Apple Watch
    May 15, 2015 7:12 AM in response to Jolo1

    I had the same problem.

    I was running the latest possible version of Aperture on Mavericks on my iMac and resisted upgrading my OS X.

    I knew there was an update released to allow aperture to run on Yosemite but because I was still running Mavericks this update wasn't available to me on the app store updates.

     

    My worry was, when Apple released the new Photo app and discontinued aperture and iPhoto, would the update be available to me when I upgraded to Yosemite..?

     

    Tonight I decided finally to update to Yosemite. The first thing I did (apart from sorting out Yosemite's install problems, but that's another story!) was to go to the app store to look at the updates. I was hoping there would be one for Aperture... Nothing and my aperture icon had a circle and diagonal line through it.

     

    I read on the forums which provided the same advice as Jolo1.

     

    • I moved the Aperture app from my applications folder to the trash bin. I didn't empty it.
    • I then opened the app store application
    • Clicked on purchases tab.
    • There it was, aperture, ready for me  with a "download" button on the right side of the page.
    • I downloaded the aperture app and ran it.
    • It did a quick update of the library, and so far all's going well.

     

    For some reason, the updates section of the App Store app doesn't recognise or like the pre existing version of Aperture. When it thinks it's missing, it will offer you a new improved version to run with Yosemite!

  • by mindstormmaster,

    mindstormmaster mindstormmaster Jun 1, 2015 7:01 PM in response to RPTR
    Level 1 (0 points)
    Jun 1, 2015 7:01 PM in response to RPTR

    Same problem here. Almost panicked when Aperture wouldn't open and the "Search App Store" came up with nothing. 8 years and hundreds of GBs of photos are in Aperture. I'm planning to switch to Lightroom but wasn't ready to be forced into the transition just yet.

     

    Move to Trash, then Download from Purchases worked great.

  • by sbraunsky11,

    sbraunsky11 sbraunsky11 Jun 3, 2015 11:27 AM in response to RPTR
    Level 1 (0 points)
    Jun 3, 2015 11:27 AM in response to RPTR

    Well, I just tried this and there is nothing in my purchases for Aperture.   Since I can't get to Aperture I don't know which version I was running. I still have the Aperture 3 disk I purchased a while back, but don't know what upgrades have been added. Any ideas on what to do next? I'm sick about possibly losing my images....

  • by léonie,

    léonie léonie Jun 3, 2015 1:13 PM in response to sbraunsky11
    Level 10 (106,848 points)
    iLife
    Jun 3, 2015 1:13 PM in response to sbraunsky11
    Since I can't get to Aperture I don't know which version I was running.

    The Aperture library should show the version:

    Select the Aperture Library in the Finder and press the key combination ⌘I for File > Get Info.

    Screen Shot 2015-06-03 at 22.07.02CEST.png

    Well, I just tried this and there is nothing in my purchases for Aperture.

    Have you tried to unhide your Purchases?

    See:        Hide and unhide purchases in the Mac App Store - Apple Support

     

    Any ideas on what to do next? I'm sick about possibly losing my images....

    The Photos.app will be able to open your Aperture Library and to convert it to a Photos Library, so you can browse, edit, or export your Photos, if all fails.

  • by sbraunsky11,

    sbraunsky11 sbraunsky11 Jun 4, 2015 7:59 AM in response to léonie
    Level 1 (0 points)
    Jun 4, 2015 7:59 AM in response to léonie

    Thanks so much leonie for your help!  I tried what you said looking in the finder, and the ONLY information that is missing is the 'version'.  Everything else looks just like the image you posted....   Then I tried to unhide my purchases, and when I went to that and it only listed one thing...and it wasn't what I needed.  I checked to see what devices it listed I have, and it didn't even list my desktop there...so I just added it.  It had all 7 other devices I have but that one. 

    The next thing I am going to do is try to convert the library.  Do you if it will double the space on my hard drive, or just connect them so I can view them?  I wouldn't have enough space if it were to duplicate the images since I have 285 GB worth of images... I'm a photographer....   I have 2 external hard drives but not enough on either of them to store that amount.  Sorry, I don't understand all the technical stuff about how it works....

  • by sbraunsky11,

    sbraunsky11 sbraunsky11 Jun 4, 2015 8:11 AM in response to léonie
    Level 1 (0 points)
    Jun 4, 2015 8:11 AM in response to léonie

    I don't think I replied to yours...please look at another post I shared. 

     

    There is also one other difference on the Aperture Library....it doesn't say 'kind' under general.  It just states size, where, created and modified. 

     

    Thanks again!!!!

  • by léonie,

    léonie léonie Jun 4, 2015 8:21 AM in response to sbraunsky11
    Level 10 (106,848 points)
    iLife
    Jun 4, 2015 8:21 AM in response to sbraunsky11
    The next thing I am going to do is try to convert the library.  Do you if it will double the space on my hard drive, or just connect them so I can view them?  I wouldn't have enough space if it were to duplicate the images since I have 285 GB worth of images... I'm a photographer....

    You will need some extra space, perhaps one fourth of the size of your library.   Photos will create hard links to the original image files, so the originals will be shared, but you will need extra space for previews and thumbnails.

     

    See these documents: 

  • by robyn anne,

    robyn anne robyn anne Jun 9, 2015 2:11 AM in response to léonie
    Level 1 (4 points)
    iWork
    Jun 9, 2015 2:11 AM in response to léonie

    Hi there -

    I have the same problem as RPTR - except that it says that its not available in the South African Store.

    I'm on version 3.5.1. 

     

    Bought Aperture so long ago that it came in a box!  So when I updated to which ever operating system it was in 2013 - had separate correspondence with Apple support to get a new serial number for Aperture to re-install it.  So not able to do as Leonie suggests - as not reflected in my purchases.

     

    I can find updates for Aperture versions up to 3.4 on the apple site.  Tried downloading that but get a message to say that a newer version of Aperture is already installed.

     

    Have searched everywhere and cannot find the update to Aperture 3.6.   Does anyone have a link for a 3.5 update or 3.6?

     

    Many thanks

  • by robyn anne,

    robyn anne robyn anne Jun 9, 2015 3:20 AM in response to RPTR
    Level 1 (4 points)
    iWork
    Jun 9, 2015 3:20 AM in response to RPTR

    Spotted a post by Leonie saying phone Apple Support - which I did.

    Very helpful and now I have aperture working - super happy.

    The support person did say they are aware of this problem and are working on it.

     

    Its been a stressful couple of hours!

  • by léonie,

    léonie léonie Jun 9, 2015 6:05 AM in response to robyn anne
    Level 10 (106,848 points)
    iLife
    Jun 9, 2015 6:05 AM in response to robyn anne

    robyn anne,

    great, you got Aperture back.

    For the benefit of others in the same situation -  the update to Aperture 3.5.1 associated your boxed retail version of Aperture with the App Store. Otherwise you could never have installed the  Aperture 3.5.1 update.  If you ever updated to aperture 3.5.1 you have an App Store version.  Sign into the App Store with the Apple ID you used at the time you last updated Aperture and open the Purchases tab.  If you do not see Aperture, unhide it as described here:  Hide and unhide purchases in the Mac App Store - Apple Support

     

    Check now, if Aperture is there at the AppStore Purchases tab.  Just in case you ever need to reinstall.

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