Q: Finding photos in DCIM to copy from iPhone 4S to my laptop
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by Lawrence Finch,HelpfulJun 4, 2015 1:46 PM
Lawrence Finch
Jun 4, 2015 1:46 PM
in response to fanifromsenneville
Level 8
(37,891 points)
Mac OS XThe internal structure has become more complex, with multiple folders and "sidecar" files that track editing changes to images. Here are some of Apple's suggestions: What to expect when you import edited photos from your iPhone, iPad, or iPod to your Mac or PC - Apple Support
You can also use a 3rd party app such as Google's Picasa (which is free) to import them from your iPhone via USB, Dropbox or Box.com.
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Jun 4, 2015 1:57 PMby fanifromsenneville,Thanks, I should have said that this is not the first time that I do this. Monthly for the lat year, I move my photos over this way because I quickly run out of space and cannot take more. I do a backup when synced to iTunes, but I also open my files and copy the photos and videos to file on my hard drive. This is the first time that I cannot see all the photos on my laptop in the DCIM folder as I do when looking at my phone.
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by Lawrence Finch,Jun 4, 2015 1:58 PM
Lawrence Finch
Jun 4, 2015 1:58 PM
in response to fanifromsenneville
Level 8
(37,891 points)
Mac OS X
That might be because Apple changed the internal structure of the Camera Roll with iOS 8.3.
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Jun 4, 2015 2:02 PMby ChrisJ4203,The easiest way to manage photos from the iPhone to the Windows computer is to use the Windows Import utility that is built into Windows. I detects the device like a digital camera and will import the photos to the computer, including the ability to bulk tag the photos and then delete the photos from the camera roll on the iPhone without any additional input after the initial import.
Because of changes in the way Windows views the Camera Roll, this is the best option, especially if you do this on a regular basis. I've always used this method when dealing with both my iPhone and my iPad.
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Jun 4, 2015 2:37 PMby ChrisJ4203,The iPhone does not detect photos through iTunes, however, to make changes to how the Windows computer reacts to digital cameras, or the iPhone, go to Control Panel, AutoPlay. From AutoPlay, you can determine what to do when the iPhone is plugged in. The best setting is "Ask Me Everytime". You should also see the Apple iPhone listed towards the bottom of the list under Devices. This will bring up the AutoPlay options popup, and you can choose Import using Windows.
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Jun 4, 2015 3:44 PMby ChrisJ4203,The device is not being recognized at all by Windows, but is being recognized by iTunes? That seems a bit unusual, but I'm not saying that it didn't happen. You need to check to see if the Apple Mobile Device Service is running, and if that is running and you cannot get it to recognize in Windows, you may need to remove and reinstall iTunes. iTunes carries the USB drivers necessary for the iPhone and Windows. See this about doing that. Remove and reinstall iTunes and related software components for Windows Vista, Windows 7, or Windows 8 - Apple Support
You also need to make sure that you have selected to trust the device, both on the phone and the computer to be able to access photos on the iPhone.
