HT204051: If your iPhone, iPad, or iPod touch won’t connect to a Wi-Fi network

Learn about If your iPhone, iPad, or iPod touch won’t connect to a Wi-Fi network

teri1207

Level 1 (0 points)

Q: My husband has a Samsung tablet we are sitting in the backyard under the patio he gets access to our Wi-Fi. My ipad gets no connection. Any suggestions?

My husband has a Samsung tablet I have an iPad. When we are out on the patio he can connect to our Wi-Fi but the iPad will not. Any suggestions

PC, Windows Vista

Posted on Jun 4, 2015 2:54 PM

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Q: My husband has a Samsung tablet we are sitting in the backyard under the patio he gets access to our Wi-Fi. My ipad gets no connec ... more

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by deggie,

deggie Jun 4, 2015 4:50 PM in response to teri1207
Level 9 (54,563 points)

iPhone

Jun 4, 2015 4:50 PM in response to teri1207

Try Settings > General > Reset > Reset Network Settings and connect to the network again. If that does not work you might want to make a Genius Bar appointment at your nearest Apple Store and have them check the device.
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by Lawrence Finch,

Lawrence Finch Jun 4, 2015 4:52 PM in response to teri1207
Level 8 (37,982 points)

Mac OS X

Jun 4, 2015 4:52 PM in response to teri1207

You should also reboot your router. Remove all power from it for about 15 seconds.
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