popolupo

Q: iPhone 5 restore loop, pixel logo

Hello,
I've got problem with iPhone 5, I want restore my phone but itunes sends error information (4005, 2005, 4014, and few more but I don't remember them). Unfortunately, while iPhone is turning on there's loop with apple logo, but it isn't normal loop issue. At first logo is nice and clean, few moments later is dark and edgy. End of loop. Half second black screen, and everything starts again. I tried DFU mode, then iTunes finds phone with safe mode.When I click restore button loop with apple logo starts again. I tried to DFU mode during that loop. Nothing. I saw most of yt vidoes, and read many articles, but nothing helps. Many of those articles advice to restar computer, use diffrent cable, try to do it on mac nad pc, change USB ports. I tried literary everything. Nothing helps.

 

if anyone else had a similar problem? Please help

iPhone 5

Posted on Jun 5, 2015 1:11 PM

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Q: iPhone 5 restore loop, pixel logo

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  • by Jason L,

    Jason L Jason L Jun 7, 2015 12:06 PM in response to popolupo
    Community Specialists
    Jun 7, 2015 12:06 PM in response to popolupo

    Howdy popolupo,

    Welcome to Apple Support Communities.

     

    It sounds like you’ve done quite a bit of troubleshooting while attempting to resolve the issues restoring your iPhone 5. If you haven’t already, take a look at the article linked below which provides some additional troubleshooting suggestions and service information that you may not have already reviewed.

     

    Get help with iOS update and restore errors - Apple Support

    Check your USB connections

    Errors: 13, 14, 1600, 1601, 1602, 1603, 1604, 1611, 1643-1650, 2000, 2001, 2002, 2005, 2006, 2009, 4005, 4013, 4014. You might also see a message that includes "invalid response."

    If the USB connection between your device and computer is interrupted, you might not be able to update or restore.

    To narrow down the issue, try different equipment:

    If you still see the error message, check for hardware issues.

     

    Take care,

    -Jason