H.ibrahem

Q: Airport Express questions?

I cant see my Airport Express on Airport Utility can any help my to see it ?

iPhone 3GS, iOS 6.1.6

Posted on Jun 6, 2015 7:11 AM

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Q: Airport Express questions?

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  • by Bob Timmons,

    Bob Timmons Bob Timmons Jun 6, 2015 7:20 AM in response to H.ibrahem
    Level 10 (105,268 points)
    Wireless
    Jun 6, 2015 7:20 AM in response to H.ibrahem

    What model of AirPort Express do you have?  Not sure....look for the model number on the side or bottom of the Express. It's hard to see...you may need a magnifying glass and good lighting. The model number starts with an "A" followed by four numbers. Examples.....

     

    A1392

    A1264

    A1088

    A1084

     

    What version of AirPort Utility are you asking about?  Not sure.....tell us what operating system you are using on your Mac, PC, or iOS device.

  • by H.ibrahem,

    H.ibrahem H.ibrahem Jun 6, 2015 7:44 AM in response to Bob Timmons
    Level 1 (0 points)
    Jun 6, 2015 7:44 AM in response to Bob Timmons

    Airport Utility for Windows version 5.6.1 , I use Windows 8 on my PC and on my IPhone I use Airport Utility 1.3.3(133.6)

    Also my Airport express 802.11n (2nd Generation ) Firmware 7.6.4 model A1392

  • by Bob Timmons,

    Bob Timmons Bob Timmons Jun 6, 2015 7:51 AM in response to H.ibrahem
    Level 10 (105,268 points)
    Wireless
    Jun 6, 2015 7:51 AM in response to H.ibrahem

    I don't have a PC here running Windows 8, but we have seen some other posts from users who report that they are having difficulty using Windows 8 with the Apple AirPort routers.

     

    Some users have reported that the Windows Firewall has been blocking the connection attempts, so you might want to check the firewall settings on your PC.

  • by H.ibrahem,

    H.ibrahem H.ibrahem Jun 6, 2015 8:05 AM in response to Bob Timmons
    Level 1 (0 points)
    Jun 6, 2015 8:05 AM in response to Bob Timmons

    yes he said This airport base station's firmware (version 7.6.4) is up to date . I also I need to ask about massage's there about NAT and DHCP he ask me to but host name and IP addresses

  • by Bob Timmons,Helpful

    Bob Timmons Bob Timmons Jun 6, 2015 8:16 AM in response to H.ibrahem
    Level 10 (105,268 points)
    Wireless
    Jun 6, 2015 8:16 AM in response to H.ibrahem

    Hopefully, another user who has a PC and Windows 8 will be able to answer.

  • by Tesserax,Helpful

    Tesserax Tesserax Jun 6, 2015 8:45 AM in response to H.ibrahem
    Level 9 (54,684 points)
    Wireless
    Jun 6, 2015 8:45 AM in response to H.ibrahem

    I have Windows 8.1 and may be able to help. My PC is currently connected to my network by Ethernet and I am not having any difficulties "seeing" my A1392 AirPort Express base station. The PC is actively running its Windows 8 software firewall and I do not need to disable it in order to access the Express. However, my overall network configuration may be different.

     

    What are the exact error message(s) that you are getting? ... and what exactly are the networking goals that you want to achieve with the Express?

  • by H.ibrahem,

    H.ibrahem H.ibrahem Jun 6, 2015 9:18 AM in response to Tesserax
    Level 1 (0 points)
    Jun 6, 2015 9:18 AM in response to Tesserax

    thank you Tesserax , the status messages like this

    Double NAT

    This Airport base station has a private IP address on its Ethernet WAN port . It is connected to a device or net work that is using network Translation (NAT) to provide private IP addresses Change your airport bass station from using DHCP and NAT to bridge mode .

    and also the goal to use airport express I need to create network to connected on my iPhone and IPad .that's means I need to connected over wireless connection not Ethernet .

  • by Tesserax,Solvedanswer

    Tesserax Tesserax Jun 6, 2015 9:52 AM in response to H.ibrahem
    Level 9 (54,684 points)
    Wireless
    Jun 6, 2015 9:52 AM in response to H.ibrahem

    Double NAT

    Double NAT indicates that there are two or more routers with NAT enabled. This function is enabled by default on most, if not all, routers. The solution is to disable this function on the downstream router. There must be another router in the network configuration. Is the Express connected to another router by Ethernet? If so, you will want to leave that router configured as is and reconfigure the Express as a bridge.

    This Airport base station has a private IP address on its Ethernet WAN port . It is connected to a device or net work that is using network Translation (NAT) to provide private IP addresses Change your airport bass station from using DHCP and NAT to bridge mode

    These errors are directly related to the first one. Again you will want to reconfigure the Express as a bridge. This will disable both its NAT & DHCP services. This is what you'll want. These services will then be taken up by the "main" router.

     

    You will reconfigure the Express as a bridge using the AirPort utility as follows:

    • Start the AirPort Utility
    • Select the Express, and then, select Manual Setup.
    • Select the Internet icon.
    • Select the Internet Connection tab.
    • Change Connection Sharing to: Off (Bridge Mode)
    • Select Update and allow the base station to restart.
  • by H.ibrahem,

    H.ibrahem H.ibrahem Jun 6, 2015 10:40 AM in response to Tesserax
    Level 1 (0 points)
    Jun 6, 2015 10:40 AM in response to Tesserax

    WIN_20150606_195628.JPGWIN_20150606_200043.JPG

    thank you and as I say my Airport express not appear on my airport utility for windows I cant see him I connected to wifi network an I need to configer it but I cant see him windows 8

  • by Tesserax,

    Tesserax Tesserax Jun 6, 2015 6:37 PM in response to H.ibrahem
    Level 9 (54,684 points)
    Wireless
    Jun 6, 2015 6:37 PM in response to H.ibrahem

    Ok, if you can access the Express with your iPhone, then you can use its version of the AirPort Utility to make the changes, as follows:

    • Run the AirPort Utility app on the iPhone.
    • Select the Express, and then, select Edit.
    • Select Advanced.
    • Select DHCP and NAT.
    • Change Router Mode to: Off (Bridge Mode)
    • Select Done, and allow the Express to restart.