timothyfromthere

Q: Apple TV stuck on start up screen

when turning on Apple TV I get a screen with AirPlay instructions. I can not get off the screen. When resetting the apple tv I keep getting the same screen.

Posted on Jun 4, 2015 4:56 PM

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Q: Apple TV stuck on start up screen

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  • by pedro d,

    pedro d pedro d Jun 6, 2015 2:13 PM in response to timothyfromthere
    Community Specialists
    Jun 6, 2015 2:13 PM in response to timothyfromthere

    Hello there, Timothy.

     

    It sounds like your Apple TV is in Conference Room mode. The following Knowledge Base article offers up where that setting is on your Apple TV to change it:

     

    Apple TV (2nd and 3rd generation): Understanding AirPlay settings - Apple Support

     

    Turn on Conference Room Display (Apple TV software version 6.0 and later)

    Go to Settings > AirPlay > Conference Room Display > On.

    Choose an network and Apple TV

    When you turn on Conference Room Display, you can see onscreen instructions for using AirPlay. You can use this display with multiple Wi-Fi networks or Apple TVs, such as in businesses and schools.

     

    Thanks for reaching out to Apple Support Communities.

     

    Cheers,

    Pedro.