barneyman

Q: My recent calls appearing on another iPhone!?

Hi,

 

Hopefully you can help.

 

I use my phone for business and we have noticed in the last few days that all of the calls I make and receive are appearing in my wife's iPhone recent call history?

 

I have hunted high and low in settings on both phones but with no joy.

 

It is only affecting calls i make, not the other way round? so i am not seeing calls my wife makes on her phone in my recent call history?

 

It is also not affecting text messages...


We are both using the same iCloud account but the inconsistencies above suggest its something more involved (or very simple!)

 

The slightly odd thing is that it only seems to do it when my phone is at home, i went out this afternoon and the calls made/received have not appeared on her history. so maybe its a wifi thing?...but...

 

I also phoned vodafone when i got home to see if they could help (they couldn't!) and that short dial number is also not appearing on her history?

iPhone 5s, iOS 8.3

Posted on May 22, 2015 10:46 AM

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Q: My recent calls appearing on another iPhone!?

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  • by DBSGUY,

    DBSGUY DBSGUY Jun 3, 2015 8:07 PM in response to barneyman
    Level 1 (0 points)
    Jun 3, 2015 8:07 PM in response to barneyman

    Okay the issue is known and fixed with the following actions I'll describe further down in my post.

     

    Let me start off by saying all our devices are running the current 8.3 iOS and all share the same iCloud/iTunes account. I too was experiencing calls appearing in my iPhone 5's call log that my wife made or received on her iPhone 6. My calls however were NOT showing in her iPhone's call logs.

     

    I called Apple support and got a knowledgeable rep that helped me actually "fix" the issue. On each device, go into Settings/Facetime then turn off the "iPhone Cellular Calls" option. *By doing this however, you can NOT use your iPad to make/receive calls from your iPhones Cellular connection.

  • by darenH123,

    darenH123 darenH123 Jun 3, 2015 8:13 PM in response to DBSGUY
    Level 1 (19 points)
    Notebooks
    Jun 3, 2015 8:13 PM in response to DBSGUY

    It didn't fix ours. I changed that setting a week or more ago as someone else mentioned that as well on all our phones and today, my calls are listed on my wife's call log.  So that is not the fix.

  • by Allie iPhone,

    Allie iPhone Allie iPhone Jun 3, 2015 9:30 PM in response to DBSGUY
    Level 1 (0 points)
    Jun 3, 2015 9:30 PM in response to DBSGUY

    That didn't fix mine either.

     

    I have already done that, and then turned FaceTime off all together.

     

    Ours urs are now however, appearing on both phones now, not just one.

  • by robdinoto,

    robdinoto robdinoto Jun 4, 2015 4:08 AM in response to FelipeV
    Level 1 (0 points)
    Jun 4, 2015 4:08 AM in response to FelipeV

    This is not about Family Share. I use the same AppleID as other people for a very good reason. Find my iPhone. I can instantly see where everyone is. Secondly if I create a new ID, what will happen with all of the Apps downloaded and purchased over the years? Knowing Apple I am sure they will be lost because they belong to the ID under which they were created.

     

    I have noticed MISSED CALLS only appearing on all phones. Apple has to fix this, its a joke.

  • by Joewalsh91,

    Joewalsh91 Joewalsh91 Jun 10, 2015 1:36 PM in response to robdinoto
    Level 1 (0 points)
    Jun 10, 2015 1:36 PM in response to robdinoto

    I agree. Apple has an issue. Unfortunately no one FROM apple actually reads or responds to these comments.

    1-800-694-7466

     

    <Edited by Host>

  • by darenH123,

    darenH123 darenH123 Jun 4, 2015 7:37 AM in response to Joewalsh91
    Level 1 (19 points)
    Notebooks
    Jun 4, 2015 7:37 AM in response to Joewalsh91

    Thank you, best knowlegeable post yet!! I just called and complained to speak to an advanced tech. I was told that the program Handoff causes this issue. It's under settings and general. Turn it off and the issue will be resolved. I am testing this now and hopefully will know if it works by tomorrow as the facetime cellular off took a day and it was back on.

     

    thanks again for the posting the number, if this doesn't work I will be calling again!!

  • by robdinoto,

    robdinoto robdinoto Jun 4, 2015 8:52 AM in response to darenH123
    Level 1 (0 points)
    Jun 4, 2015 8:52 AM in response to darenH123

    Hi,  handoff is turned off. I don't think it has an effect on the recent call list being replicated in different devices using the same Apple ID.

  • by amytula,

    amytula amytula Jun 6, 2015 3:31 PM in response to barneyman
    Level 1 (0 points)
    Jun 6, 2015 3:31 PM in response to barneyman

    I am having the same problem but it's only going one way from my phone to my wife's phone. Apple says they have never heard of this problem. They were snippy about sharing an Apple ID and I reminded them it was the only way to share my iTunes Match account. Why Verizon thinks it's ok to share call logs is concerning. Imessage ok but not my calls. By the way we both use a different Apple ID for FaceTime and iMessage. We share an account for itunes apps and I match but both our phones are set up with additional personal accounts for messaging and FaceTime

  • by KiltedTim,

    KiltedTim KiltedTim Jun 6, 2015 4:33 PM in response to amytula
    Level 9 (55,554 points)
    Mac OS X
    Jun 6, 2015 4:33 PM in response to amytula

    amytula wrote:

     

    I am having the same problem but it's only going one way from my phone to my wife's phone. Apple says they have never heard of this problem. They were snippy about sharing an Apple ID and I reminded them it was the only way to share my iTunes Match account.

    Which you're not supposed to do.

    Why Verizon thinks it's ok to share call logs is concerning.

    Verizon isn't sharing squat.

  • by Lawrence Finch,

    Lawrence Finch Lawrence Finch Jun 6, 2015 5:56 PM in response to darenH123
    Level 8 (37,982 points)
    Mac OS X
    Jun 6, 2015 5:56 PM in response to darenH123

    .

  • by darenH123,

    darenH123 darenH123 Jun 6, 2015 6:21 PM in response to KiltedTim
    Level 1 (19 points)
    Notebooks
    Jun 6, 2015 6:21 PM in response to KiltedTim

    I Sorry KiltedTim didn't mean to hurt your feelers...

  • by darenH123,

    darenH123 darenH123 Jun 6, 2015 6:27 PM in response to darenH123
    Level 1 (19 points)
    Notebooks
    Jun 6, 2015 6:27 PM in response to darenH123

    turning off handoff did not fix the issue and apple stated it should not be happening and sharing iCloud accounts is normal.  They also mentioned they are working on the 8.4 upgrade to resolve this issue.

  • by Emt4life,

    Emt4life Emt4life Jun 7, 2015 9:03 PM in response to KiltedTim
    Level 1 (0 points)
    Jun 7, 2015 9:03 PM in response to KiltedTim

    just an FYI i have been sharing an iCloud account for many years, and this problem of getting calls from another device just started a week ago so I am calling BS on your theory of iCloud causing the problem. Cause if that was the cause it would have happned years ago. So anyone else come up with a REAL reason this is happening please share it. Oh also just food for thought I have my iCloud shared on my iPhone 6 plus, my brothers iPhone, my moms, my dad, my iPad, and 2 of my sons, so that's 7 devices and yet only two are having this problem in the laat week or so, so why would the other five not be getting these calls as well if it was an iCloud issue. Not trying to call u wrong well yeah actually I am but I just don't think this icloud issue you say has anything to do with it. I will go to verizon tomorrow and figure out the problem and share it for everyone else can fix it.

  • by darenH123,

    darenH123 darenH123 Jun 7, 2015 9:08 PM in response to Emt4life
    Level 1 (19 points)
    Notebooks
    Jun 7, 2015 9:08 PM in response to Emt4life

    I Agree with you 100% but let me tell you, it's not a Verizon issue. It's an apple issue, they say the 8.4 upgrade resolves this issue.  I really haven't seen it posted on apples site so really it's all hear say.

  • by alaskahofferts,

    alaskahofferts alaskahofferts Jun 9, 2015 12:07 PM in response to FelipeV
    Level 1 (0 points)
    Jun 9, 2015 12:07 PM in response to FelipeV

    This is not true.  It happens to me.  We have a Macbook Pro, 2 iPads and 3 iPhones all on the same iCloud.  It's only happening with my son's outgoing calls appearing on my phone.  I don't see my wife's and she doesn't see any others than her own.  It is recent.  And it's happening while I'm at work and my son is at home, both phones are not on the wi-fi network.  Are you saying that they populate when I return home?  My wi-fi stays turned off on my phone as well.

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