HT4946: Create and delete iPhone, iPad, and iPod touch backups in iTunes
Learn about Create and delete iPhone, iPad, and iPod touch backups in iTunes
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Helpful answers
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Nov 20, 2014 1:25 PM in response to Mr. addyby Mr. addy,i lost like 2 weeks with this and can't solve ): , can someone help me please?
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May 13, 2015 10:51 AM in response to cyclistfromashburnby dcmsully,Really appreciate the help - A LOT
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May 20, 2015 2:48 PM in response to Phillip Gutierrezby rickydean74,I tried numerous things to fix this problem. Nothing worked for me until I remembered that it started soon after I received some lightning connector (USB charger cable) off Ebay. So got my genuine Apple one from the bedroom and that worked instantly. I've never had this problem until now and have for many years used "cheap" ones I bought off the internet. Not sure if its the quality off these cheap ones, or that I am now using Windows 8.1 on a new dell which I recently purchased but its all pointing to the cheap cable off ebay. Very frustrating that I couldnt connect to my iTunes for about 3 weeks but all working now.
So try an original Apple cable and see if that resolves your issues.
Ricky
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Jun 8, 2015 8:54 AM in response to cyclistfromashburnby sm21142,Its resolve the issue... Thank you!!