Q: Recently discovered my iphone46 that was given to me by my partner and restored, has bn accessed by his ex. Her appleIDis still on ... Recently discovered my iphone46 that was given to me by my partner and restored, has bn accessed by his ex. Her appleIDis still on the phone. can anyone pls tell me how to delete it ? more
-
All replies
-
Helpful answers
-
Jun 9, 2015 9:04 AM in response to Gretb8by Chris CA,★HelpfulGretb8 wrote:
my iPhone 4s was given to me by my partner. When he owned it,he shared the account wh his then partner. We thought the phone was completely restored and all old information was deleted.I learnt today that wasn't the case and all of my iMessages,emails,passwords etc have been being watched by her. I despritely need to have this Apple ID of hers deleted. As it has popped up from time to time and I just didn't think to much of it untill our emails and accounts started being tampered with. Can someone please tell me how I can delete her information or at least stop her accessing mine ?
You need to restore the iPhone as new and set it up with your own AppleID.
See this -> https://support.apple.com/en-us/HT201252
If it is your own AppleID (how did this person get your AppleID password?), then you need to change your password.
See this -> https://support.apple.com/en-us/HT201355
-
-
Jun 9, 2015 9:44 AM in response to Gretb8by Gretb8,Should I backup any data or should I totally start from scratch ? I am not worried either way I just want my privacy
-
Jun 9, 2015 11:09 AM in response to Gretb8by Chris CA,I recommend you do not restore from the backup.
Start from scratch