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guyfromhaverhill

Q: old ID and app updates

Help!

I deleted an earlier ID but when updating apps it wants to use the old one. Even if i use the passwords previously linked to the old ID, I cannot get in. The system also won't send me the email to reset the password to the old ID.

 

How do I permanently get rid of the old ID?

 

guy

iPad Air, iOS 8.1.2, null

Posted on Jun 9, 2015 2:31 AM

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Q: old ID and app updates

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  • Helpful answers

  • by Dah•veed,

    Dah•veed Dah•veed Jun 9, 2015 9:29 AM in response to guyfromhaverhill
    Level 7 (34,748 points)
    Mac App Store
    Jun 9, 2015 9:29 AM in response to guyfromhaverhill

    Apple ID security issues -

    Account security issues almost always require you to speak directly to an Apple representative to securely establish your identity as the account holder. You can set it up so that Apple calls you, either immediately or at a time convenient to you.

    1. Go to http://www.apple.com/support/appleid/

    2. Choose Contact Support and click Contact Us

    3. Choose Other Apple ID Topics and choose the appropriate topic for your issue (Security questions or password)

    4. Choose, No Thanks, Continue

    5. Choose the best method for you for contacting Apple

     

    Mac mini, OS X Yosemite 10.10.3; Apple Watch, 38 mm silver AL, Watch OS 1.0.1; iPad Air 2 & iPhone 6+, iOS 8.3