Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

move circle over face in photos

When Photos misses a face and I add it, I cannot move the circle over the actual face. So wherever Photos drops the face, the tag is there (like on the shoulder, sky, etc.). Click and drag is not working. Closed and relaunched...no change. Any ideas? Thanks.

Posted on Jun 7, 2015 6:14 AM

Reply
Question marked as Top-ranking reply

Posted on Jun 9, 2015 12:47 AM

thanks for your reply - I can't even seem to move the circle at all, can't drag it - can only use the x to delete it. I'm scared to uninstall and reinstall Photos as I have nearly 30K.

I've seen that happen occasionally. The only thing that helped in that case was to restart Photos. And once I even needed to restart the Mac to really restart Photos and to prevent it from resuming the cached processes. But restarting usually will make the "Add Face" tool work again and let me move and adjust the Faces circle.

21 replies
Sort By: 
Question marked as Top-ranking reply

Jun 9, 2015 12:47 AM in response to Nece

thanks for your reply - I can't even seem to move the circle at all, can't drag it - can only use the x to delete it. I'm scared to uninstall and reinstall Photos as I have nearly 30K.

I've seen that happen occasionally. The only thing that helped in that case was to restart Photos. And once I even needed to restart the Mac to really restart Photos and to prevent it from resuming the cached processes. But restarting usually will make the "Add Face" tool work again and let me move and adjust the Faces circle.

Reply

Jun 7, 2015 6:29 AM in response to Nece

It works fine for me when I click the plus-in-a-circle icon in the Photos info window to add a new circle; however, I must move the circle before typing anything in the name field -- that seems to lock the circle in place.


Same thing with unidentified faces that the app puts circles around on its own -- I can only delete them using the x on the edge of the circle, but not move them.

Reply

Jun 8, 2015 7:35 PM in response to Nece

So just to be clear about it, you click on the plus in the Info window to add a face circle, & without typing anything you cannot click on the edge of (not inside) the circle & drag it around in the photo?

Reply

Jun 8, 2015 7:40 PM in response to R C-R

Yes, that is correct. I cannot click on the edge or inside the circle. I cannot move the circle to the face at all. I can type in a name, but then that doesn't help when Photos is looking to recognize more faces that look like shoulders.

Reply

Jun 9, 2015 9:49 PM in response to Nece

You're welcome 🙂


Quitting does not necessarily terminate an application completely, since the release of MacOS X 10.7 with the automatic termination and resume process model. Sometimes we need brute force and restart the Mac, see: http://arstechnica.com/apple/2011/07/mac-os-x-10-7/8/#process-model

Reply

Aug 24, 2015 3:17 PM in response to rhodiad

Gosh, My Mac is like a 1990's Windows PC: "did you try rebooting?"

Photos is just the first release of a completely new designed application. I'm not surprised about the occasional bug in a first release of new software. Keep sending feedback to Apple with bug reports, and hopefully the next version of Photos to be released with MacOS X 10.11 in fall will fix this problem.

Reply

Jan 1, 2016 1:32 PM in response to Nece

I too am having the issue where in a photo containing 2 very distinct faces, the face detect tool doesn't detect one of them. When I go to Get Info and add a face, it places the face bubble in the center of the photo and it is unable to be moved or resized in any way despite if the name is entered prior to or after. Restarting Photos and restarting OS X didn't change anything. This happens on multiple (but not all) photos.


Does anyone have any other suggestions?

Reply

move circle over face in photos

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.