HT204315: Report a lost or stolen Apple product

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Flozzie

Q: Report stolen iPhone with Serial to Apple

Within the last 6 Months I got 2 iPhones stolen. (yes, I am aware that I have to be more carefull...)

I would now like to report them stolen to Apple. Does Apple assist in tracking down / deactivating devices which are stolen or am I hopelessly lost?

The first iPhone went missing a while ago at the beginning of this year. About 3h after it was lost found my iPhone was activated however the battery was low and once the lost mode was activated the battery was already off.

-Erased mode has been activated - still pending

-Lost mode activated - still pending

 

No news since then

 

2nd iPhone (5s) was stolen 2 weeks ago while charging on the wall at an event, by the time lost-mode was activated the device was already turned off and could not be found anymore.

-Erased mode has been activated - still pending

-Lost mode activated - still pending

 

I now activated in my newest iphone the "send last location when battery low" to make sure that in the future I can avoid or at least limit loosing the phone.

 

Apple should have the resources of putting a hardware ban on serial numbers, similar to online-games (CS/BF2) were the serial numbers of hackers are banned? Or at least have a database of stolen devices that once they are connected to a new apple account get reported?

Posted on Jun 10, 2015 1:12 AM

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Q: Report stolen iPhone with Serial to Apple

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  • by a_fleming,Helpful

    a_fleming a_fleming Jun 10, 2015 1:53 AM in response to Flozzie
    Level 1 (35 points)
    Jun 10, 2015 1:53 AM in response to Flozzie

    I had this issue too! The best thing todo is report the device stolen to your police (with serial numbers if you have them), apple doesn't have a data base as such but if you call apple care (apple support) you can tell them the device is stolen and they can make a note in their system saying the phone is stolen so if the serial number is ever entered in their data base for some reason they can see that it was stolen.