cmd19672006

Q: customer support

Two months ago i never had a problem with Apple.  Now i have had multiple issues with billing and i get an email from customer support.  AN EMAIL.  WTH?  in the past two months, the customer support totally blows.  i actually am considering going back to windows / microsoft over the poor customer support.  If i am paying a company money don't send me a fricken email to respond to my concerns. 

 

the customer service totally ***** anymore. 

 

previously when i bought things and there wasn't money in my account, a notice used to appear saying to add funds.  now they want a credit debit card "for identity verification."  no thats bs they want it to bill.  i don't feel the need to provide financial info when i can use got cards with all the hacking and identity theft.  this is BS. 

 

would appreciate any suggestions.  

customer service blows

Posted on Jun 10, 2015 8:26 PM

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Q: customer support

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